If you plan on upgrading to Lion [10.7.x],
please know that it does NOT have
built in Smart Card
ability (like
your Snow Leopard
does). Please visit the Lion support page
for more information.
You "should be able to"
use your CAC with your [Snow Leopard
(10.6.8)] Apple computer
If you have the Gemalto TOP DL GX4 144 CAC,
and an SCR-3310,
or 3500, you may be able to use Snow Leopard without installing a
CAC enabler. It will be a simple plug and play
Look here for installation
steps
Other versions of Mac OS X supported in this
website:
Mountain Lion
 (10.8.x) users, utilize the
Mountain Lion
support page
Lion
(10.7.x) users, utilize the
Lion
support page
Leopard
(10.5.x) users, utilize the
Leopard support page
Tiger (10.4.x)
users, utilize the
Tiger support page
If your CAC does not work, you may have received
one of the PIV II CAC's. You
can verify by looking on the back above the black magnetic strip for either
of these:
"Gemalto TOP DL GX4
144," "Oberthur
ID One 128 v5.5 Dual" (see
below).
Find
out how to flip card over video
Army users:
You will have to install Windows in a
virtual environment
to be able to use Lotus Forms and ApproveIt. NOTE:
Your computer must have an Intel
processor.
A version of Lotus Forms is available for your Mac
(Intel processor only).
So, IF you only need to complete a form (and NOT sign it)
give it a try.
An
older version of PureEdge
[with a
few tweaks] is available
here for your Mac (Intel processor only). So, IF you only need to complete a form (and NOT sign it)
give it a try.
IF the lack of Lotus Forms and ApproveIt for Mac "bothers" you, I
recommend you contact the Army Publishing Directorate and let them know
your thoughts.
Article
on how to utilize Windows on your Mac from
Online Tech Tips.com
How to
make a web server think you're using
Internet Explorer
How
to configure Firefox on your Snow Leopard Mac video (using CAC key)
How
to configure Firefox on your Mac (using Cool key)
You can
download the
dod_configuration-1.3.3.xpi Firefox installation file from
Forge.mil (but
you may not need it)
The following
information is provided for your situational awareness while setting up your CAC on your Mac. It is updated as additional
information is available and your input is appreciated for solutions not
outlined here. Installation
instructions can be found below.
ActivClient
is a middleware program used by the DoD to facilitate the communication between
your Windows computer and your Common Access Card. It was
offered for the “Tiger” release (Mac OS X 10.4.X) and is not compatible
with Snow Leopard. The use of ActivClient is not
supported here for the Mac OS, as it is not required and
won't work with
Snow Leopard (10.6.8).
Lotus Forms
is currently
only available for Windows.
You will have to install Windows in a
virtual environment
or use Apple's native
Boot Camp
to be able to use Lotus Forms and ApproveIt. NOTE:
Your computer must have an Intel
processor.
An
older version of PureEdge
[with
a few tweaks] is available
here for your Intel based Mac. So, IF you only need to complete a form (and NOT sign it)
give it a try.
Windows on
your Mac (You MUST have an
Intel
processor, it will NOT work with a PPC processor):
We know you have made a conscious decision to “be a Mac,” but the Government
has not, and therefore the easiest solution for some problems, such as:
Digitally signing forms with Lotus Forms and ApproveIt, some websites
(including digitally signing / encrypting emails in OWA), is to use
Windows
through a Virtual Machine, such as Parallels
Desktop
(discounted
price via Amazon),
VMware
Fusion (Parallels vs. VMware
comparison), or
VirtualBox or through Apple’s native
Boot Camp.
This will require you to have a legal copy of Microsoft Windows. With these
programs, you can
install the ActivClient,
Lotus Forms, and
ApproveIt software and
also utilize all
the DoD tools from your Mac. The benefit of the Virtual Machines over Boot
Camp is that it will allow you to run Windows as an additional program
(without restarting your computer) and keep OS X running the entire time.
NOTE: If
your your CAC reader is not being recognized by your
virtual Windows, follow this guidance:
VMware
Fusion: From the the menu bar, select
Virtual Machine,
then USB.
Find your CAC reader and select it.
Parallels Desktop
- (In Coherent mode): Click the red parallel lines in the menu bar, Select
Devices,
USB, find your CAC reader and select it.
Parallels
Desktop - (Not in Coherent mode): Simply
plug your reader into the computer and select whether you want to use it in
Mac or Windows. You may also need to click the word Devices
in the top row, USB, then your CAC reader.
VirtualBox:
Click the word Devices (at the top of the screen), then USB Devices,
and select your CAC reader. When you want to use it on your Mac, go
to the same location and remove the checkmark. If you receive
an error message when trying to select the reader here follow these
instructions:
* In the VirtualBox GUI, click on USB (small icon in the list of devices).
* Then check "Enable USB Controller" and "Enable USB EHCI controlling."
* Lowest on the beach, you'll see a list of icons to your right. Check
first. A box appears "a new filter". Check it.
* By
clicking on the icon below, representative of a USB plug with a +, you'll
see a list of drivers.
* Select the one that corresponds
to your USB drive. Check it added in the filter window.
DTS
(Defense Travel System) See the
DTS specific page
for support
DCO
(Defense Connect Online) works with your Snow Leopard Mac since the
servers have been updated. Make sure you select the check box
to Allow all applets from "www.dco.dod.mil"
with this signature and select Allow. You "should" now see a Java
based screen with logon / password, or CAC PIN. Select the CAC PIN
option.
CAC Readers:
With a variety of CAC readers available today there are also a variety of
issues. The SCR series of CAC readers work very well. The SCR-331 reader may
need a Firmware Update. See
several models of USB CAC readers
here. You will see a
small note on some of the readers to show you how to make them
compatible with your Mac.
Here is a
web page
that lists all known CAC readers and whether they are supported, should
work, or unsupported with the Mac OS'.
HQDA Citrix access
information for your Mac
How to guide
 DoD
Root certificates on your Mac only go up to CA 26, so, if your CAC has a CA
between 27-32 you need to install all of the CAs 27-32 and CA Email
27-32. You can download the
AllCerts.zip file,
then double click each certificate in the folder.
Outlook Web
Access / App (OWA):
The use of
OWA on Mac currently has a known issue with time
outs. Beware that when using OWA on your Mac that if you are
inactive on the primary window, for example: the Inbox, while replying to an email,
your browser may time out. On a Windows computer the ActivClient
software maintains communications with the server and re-requests validation of your credentials. On
a
Mac this is not so, Safari will respond to a direct request for validation
of your credentials, however it will not re-request that you verify as the
server requires. Be sure that prior to selecting the Send button that you
copy your work to the clipboard as you will most likely have to restart
Safari and log back in. You also will not be able
to digitally sign / encrypt / decrypt emails since the S/MIME software
is proprietary for Microsoft Internet Explorer (32 bit) only, therefore, it doesn't exist for a Mac.
Internet Explorer Emulation: If you
visit a website with your Mac that states it can only be accessed via
Internet Explorer, or some web pages simply won't work while using your
CAC with Safari, please try this:
Open Safari, Click on the word Safari (in the bar at the top), select
Preferences..., Advanced, click the Show Develop menu in
the menu bar box.
Close Advanced screen. Now when you need to emulate IE, click on the word
Develop (at the top), click User Agent, then select Internet Explorer 7 or 8.
This was received from the Air Force IMA JAGs.
Air Force
Users look here for some
helpful information
Navy Users look
here for some specific
information
NOTE3:
If you previously had Leopard installed on this
computer and were using
your CAC. You will need to go into the Login section of Keychain
access and remove all of the URLs you manually added.
.
If you are still having problems,
contact us
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