Search MilitaryCAC: Site Map

.com | .us | .info | .mobi | .net | .org The Definitive Source for Everything CAC Common Access Card help for your Personal Computer

Also available at: https://MilitaryCAC.com Please this website with your friends and colleagues

SUPPORT FOR CAC

Select the logo (or text link) for the Operating System you need support for, then complete the form on the following page.

Windows Users	Mac Users	Linux Users

The official military help desks are listed below:

NOTE:  Most of the organizations below DO NOT Support Home Computers

Name:	Organization	Contact Information:
Army Enterprise Service Desk (formerly AKO Help Desk) Hours:  24 / 7	Army	Web: https://help.us.army.mil Email: help@us.army.mil Phone: 866-335-2769, Option 3 (Changed on 30 April 2013) DSN: 312-560-1110 ask operator to dial number above
Army Publishing Directorate (Forms programs support for: Lotus Forms & ApproveIt) Hours:  Monday - Friday 0700-1700 Eastern Time	Army	Webform: http://militarycac.com/apd.htm Web: http://www.apd.army.mil/Home/FAQ/PureEdge.asp Email:  usarmy.pentagon.hqda-apd.mbx.fcmp@mail.mil  Phone:  703-692-1306 DSN:  312-222-1306
Army & NETCOM CAC / PKI Help Desk Hours:  Monday - Friday 0700-1500 Arizona Time	Army	Email: netcom-9sc.om-iacacpki.helpdesk@mail.mil  Alias: army.cacpki.helpdesk@mail.mil Phone: 866-738-3222
DoD PKI Help Desk	DISA	Email: disa.tinker.esd.mbx.okc-service-desk@mail.mil  Phone:  800-490-1643 DSN:  312-339-5600
DoD PKE Help Desk	DISA	Email:  dodpke@mail.mil
Air Force PKI SPO CAC / PKI Help Desk	Air Force	Web:  https://afpki.lackland.af.mil Email: afpki.helpdesk@lackland.af.mil Phone: 210-925-2521
Air Force Portal	Air Force	Web: https://www.my.af.mil/afp/netstorage/login_page_files/afportal_helpdesk.html Phone: 334-416-5771, Option 7 DSN: 312-596-5771, Option 7
Navy CAC / PKI Help Desk	Navy / NMCI	Web: https://infosec.navy.mil/PKI (CAC required) Phone: 866-843-6624 Email: servicedesk_usmc@nmci.mil
SPAWAR Integrated Support Center Help Desk	Navy / SPAWAR	Web: https://infosec.navy.mil/PKI (CAC required) Email: itac@infosec.navy.mil Phone: 800-304-4636 DSN: 312-588-4286
USMC RA Operations Help Desk	Marine Corps	Email: raoperations@mcnosc.usmc.mil Phone:  703-432-0394
DLA PKI Help Desk	DLA	Email: dlapki@dla.mil Phone: 804-279-5828 DSN: 312-695-5828
WHS IPM Helps Desk	WHS	Web:  https://customerresources.whs.mil/IPM/index.cfm (CAC required) Email: IPMSupport@whs.mil Phone: 571-372-0282 Full list of WHS supported Agencies can be found here (CAC required)

 

Most of the above information found at:  http://iase.disa.mil/pki-pke/contact.html on: 23 November 2012 with minor updates on 15 February 2013 as DISA has not updated their page since 28 August 2012