INFORMATION ON DTS (DEFENSE TRAVEL SYSTEM)
I have been using DTS for over 5 years and was previously a DTS Approving Official for my Brigade. So, I have a lot of knowledge on this system / website.
Following along with this "Smart Book" will hopefully make it easier for you.
Apple removed Java from the OS, so, using DTS now requires additional steps
Every time Apple updates to a new version of their OS, you'll need to update your Java again at http://www.java.com
You can verify which version of Java you currently have installed by visiting: http://java.com/en/download/installed.jsp
If you have have the correct Java installed, and still have DTS problems, follow these instructions for DBSign http://demo.dbsign.com/osx_java7_fix/
If you encounter the following error.... Read below
You must disable OCSP checking for Java applets first
HERE'S HOW: Open the Java Control Panel (this is the "Java" icon in OS X System Preferences). Open the Advanced (tab). Find the section labeled Security and uncheck the box labeled Enable online certificate validation. See below.
According to the bug reports this issue has been fixed in an upcoming Java patch release, but we do not know when that will be publicly available.
Question 1: I'm seeing a blank page after logging into DTS and trying to navigate to my authorizations or vouchers. How do I fix this?
Answer 1-1: Click the word Safari, Select Security, uncheck the box for Block pop-up windows.
NOTE: For 64 bit Macs: You "may" need to run Safari in 32 bit mode vs. 64 bit. Here's how: Go to Applications in Finder, right click get info on Safari. Check the box Open in 32bit mode, then launch Safari. This might not work for some people. Please try it both ways.
Why can't I use DTS on an iPad or iPhone?
at Thursby.com (makers of PKard for iOS)
DTS uses proprietary web tools from a company called DBsign. Since
DBsign today is not CAC aware on iPad or iPhone, it doesn't work.
1) Verify Java is installed in the Installed Software tab of the Software Update pane of System Preferences (or Apple menu > System Preferences).
2) In 10.6.8, Java preferences are not in System Preferences pane but are instead a separate app (Applications > Utilities > Java Preferences), and DTS won't download the DBsign applet until you check the "Enable applet plug-in and Web Start applications" checkbox at the top of the General tab in the Java Preferences app.
3) In Safari, enable pop-up menus by *unchecking* the "Safari > Block Pop-Up Windows" menu item.
If you have questions or suggestions for this site, contact Michael J. Danberry
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Last Update or Review: Tuesday, 30 April 2013 17:30 hrs
The following domain
names all resolve to the same website: ChiefsCACSite.com,
CommonAccessCard.us, CommonAccessCard.info, & ChiefGeek.us
The following domain names all resolve to the same website: ChiefsCACSite.com, CommonAccessCard.us, CommonAccessCard.info, & ChiefGeek.us