Installing DoD certificates
can cure most issues
With the exception of downloading the ActivClient
software below, you can use the notes page for a
successful CAC installation on your personal computer.
Download ActivClient
6.2 software for XP, Vista, & Windows 7 from the
Air Force portal
The
Air Force's ActivClient 6.2 is NOT an upgrade from 6.1 (like the Army's
version). So, make sure you uninstall 6.1, restart your computer,
then install 6.2. Also, you will also have to go to: Start,
Run, type in Services.msc and make
sure all ActivClient services are set to automatically on.
NEWS:
The AF Portal became 100% CAC logon only on
15 January 2010. You now have 2 (maybe 3) options to download ActivClient:
1. On the main page of the portal
users can still log in using a username and password. This gives access
to a "Limited Access Air Force Portal." In the lower right hand
side of the screen is a link that says "CAC Middleware Download".
From here you can download the ActivClient.
NOTE:
You can call the Help desk for a temporary password (so you can download
the software).
2. Utilize Lightweight Portable
Security and save it to your USB drive.
If you
have a PIV II compliant CAC (back shows: "Gemalto TOP DL GX4 144K" or
"Oberthur ID One 128 v5.5 Dual") and you are running Windows 7, you may
be able to use your CAC without any middleware.
ActivClient 6.1
for Vista (64 bit) can also be download from
Lackland
AFB (This site also requires CAC logon but only from .mil domain)
If you are unsure
whether you have a 32 or 64 bit version, here is how to find out:
Vista & 7,
Right click Computer, select Properties. Under System, System type you
will see 32 or 64-bit.
XP, Right click
My Computer, select Properties. If it doesn't say 64 bit, you have a
32 bit Operating System.
You may
purchase ActivClient 6.2
(Works with Windows 7, Vista, & XP)
from
the following vendors:
Envoy Data Corporation for $65.00
SCB Solutions for $59.75
TXSystems
for $68.00
INFORMATION
FOR APPLE USERS
NOTE: For whatever reason, in order to access any
of the USAF CAC-enabled sites, you must CANCEL when it first asks for your
PIN. After canceling, you can then choose your cert, and it gives you
a second opportunity to enter your PIN. At this point, the PIN must be
entered.
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