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STEP 4-Army:  ARMY ACTIVCLIENT INSTALLATION ASSISTANCE PAGE

6.2.0.50 (Windows 7)

7.0.2.25 (Windows 8 & 8.1)

7.1.0.153 (Windows 10)

(If you are NOT in the Army, look here)

Installation Steps

Step 1: Obtain a CAC Reader
Step 2: CAC Reader driver
Step 3: DoD Certificates
Step 4: ActivClient
Step 4a:  Update ActivClient
Step 5:  IE adjustments
Log into a CAC enabled website now
 
 

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Video Instructions

 

(THIS PROGRAM ALLOWS YOUR READER TO "COMMUNICATE" WITH WINDOWS)

 

 

The AKO download links on this page are for Army personnel ONLY 

IF you are NOT in the Army, click here

 

NOTE:  If you are looking for any version above 6.2.0.50, you need to know any version higher than 6.2.0.50 are hotfixes to the base 6.2.0.50 version.  So, you need to download the 6.2.0.50 below, then update it to a newer version.

 

WINDOWS 7, 8, 8.1, & 10 USERS: 

If you have a: "GEMALTO TOP DL GX4 144," "GEMALTO DLGX4-A 144," "Oberthur ID One 128 v5.5 Dual," "Oberthur ID One 128 v5.5a D," or "G&D FIPS 201 SCE 3.2") CAC and are using Windows 7, 8, 8.1, or 10, you might be able to use your CAC without the need of installing ActivClient. 

A guide to help figure out which CAC you have 

Read more about the older CACs and replacing them

Gemalto 144 CAC image GemaltoDLGX4-A 144 image  Oberthur 5.5 CAC image Oberthur 5.5a CAC

G&D FIPS 201 SCE 3.2 image

 

 

If you only need the ability to logon to CAC enabled sites, consider using Trusted End Node Security (TENS) formerly known as LPS (Lightweight Portable Security).  The ability to complete and digitally sign forms does not exist via this method.

 

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Windows 10 users click here for information on how to use your CAC on your computer

 

Windows 8 & 8.1 users click here for information on how to use your CAC on your computer.

 

The instructions directly below for ActivClient 6.2.0.50 will not work for you.

 

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Windows 7 (64 bit) Army users download ActivClient 6.2.0.50 from:

https://ako.us.army.mil/suite/folder/21154526

Click on link titled:  ActivClient CAC x64 62050 (12,316.5 KB .msi file) select Save (save to your computer), then follow installation instructions below.

 

 

Windows 7 (32bit) Army users download ActivClient 6.2.0.50 from:

https://ako.us.army.mil/suite/folder/21154519 

Click on the link titled:  ActivClient CAC x86 62050 (15,222.5 KB .msi file) select Save (save it to your computer), then follow installation instructions below.

 

 

If you are unsure which version of Windows you have, here is how to find out:

 

Right click Computer, select Properties.  Look under the System section, System type: it will display either 32 or 64-bit Operating System. 
 

 

 

ACTIVCLIENT 6.2 INSTALLATION INSTRUCTIONS (Windows 7 and earlier):

1.  Double click the file you downloaded, select Next
2.  Read the EULA, select "I accept the terms...", select Next
3.  Verify Typical is selected, select Next, Install, (It may pause at this screen for a little while, be patient.  Windows 7 & Vista may prompt you to allow the following program to install software on this computer?, Select Yes
4.  Uncheck the Show the readme file box (after you read it).  Select Finish
5. Update ActivClient 6.2.0.x to the latest version, restart your computer, and attempt to access the CAC enabled sites you need to access.
 

ACTIVCLIENT INSTALLATION PROBLEMS AND SOLUTIONS

 

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Windows 8 & 8.1 computers

ARMY ACTIVCLIENT 7.0.2.25 DOWNLOAD and INSTALLATION ASSISTANCE (All other branches see your options on http://militarycac.com/activclient.htm
NOTE:  Only use ActivClient 7.0.2.25 with Windows 8 / 8.1, DO NOT Install it on Windows 7, use ActivClient 6.2.0.50 (above), Windows 10 use ActivClient 7.0.1.153 (below)
Windows 8 / 8.1 (64bit) Army users download ActivClient 7.0.2.25 from: https://ako.us.army.mil/suite/files/40954911
Click on the link titled:  ActivClient x64 7.0.2 (34.55 MB .msi file) select Save As (save it to your computer), then follow instructions below.

Windows 8 / 8.1 (32bit) Army users download ActivClient 7.0.2.25 from: https://ako.us.army.mil/suite/files/40954921

Click on the link titled:  ActivClient x86 7.0.2 (22.02 MB .msi file) select Save As (save it to your computer), then follow instructions directly below.

 

ACTIVCLIENT 7.0.2.25 INSTALLATION INSTRUCTIONS for Army Windows 8 & 8.1 users ONLY:
1. Double click the file you downloaded from the links above, select Next

2. Read the EULA, select I accept the terms..., Next

3. Select Custom, Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next, then Install, (it may pause at this screen for a little while).  You may be prompted to allow the following program to install software on this computer, Select Yes.

4. Uncheck the Show the readme file box (after you have read it).  Select Finish

5. Update ActivClient 7.0.2.x to the latest version, restart your computer, now attempt to access the CAC enabled sites you need to access.

 

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Windows 10 computers

 

ARMY ACTIVID 7.1.0.153 DOWNLOAD and INSTALLATION ASSISTANCE (All other branches see your options on http://militarycac.com/activclient.htm

 

ACTIVID 7.1.0.153 INSTALLATION INSTRUCTIONS for Army Windows 10 users ONLY:
1. Read all of these instructions before downloading the software below
2. Double click the file you downloaded from the links below, select Next

3. Read the EULA, select I accept the terms..., Next

4. Select Custom, Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next, then Install, (it may pause at this screen for a little while).  You may be prompted to allow the following program to install software on this computer, Select Yes.

4a.  Home users ONLY:  Select the + next to Digital Certificate Services, select the down arrow next to Microsoft Outlook Usability Enhancements, make sure it is a red XIf it is not a red X, you may end up with an error message stating:  ActivID - 32 bits COM server asking you for your email address and password.

5. Uncheck the Show the readme file box (after you have read it).  Select Finish

6. Restart computer 

 

NOTE:  Only use ActivID 7.1.0.153 with Windows 10, DO NOT Install it on earlier versions of Windows (use version(s) listed above)
Windows 10 (64bit) Army users download ActivClient 7.1.0.153 from: https://ako.us.army.mil/suite/files/47394722
Click on the link titled:  ActivID ActivClient x64 7.1 (37.27 MB .msi file) select Save As (save it to your computer), then follow instructions above.

Windows 10 (32bit) Army users download ActivClient 7.1.0.153 from: https://ako.us.army.mil/suite/files/47394708

Click on the link titled:  ActivID ActivClient x86 7.1 (21.89 MB .msi file) select Save As (save it to your computer), then follow instructions above.

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YOU ARE FINISHED (IF YOU ONLY WANT TO BE ABLE TO LOGON TO AKO, check your webmail (or other CAC enabled websites with your CAC). 

IF you want to be able to type forms and digitally sign them, you'll need to

PROCEED TO STEP 5 - TO MAKE SURE YOU HAVE ADOBE READER INSTALLED

 

  
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