STEP 6: eSIGN (FORMERLY APPROVEIT) GAVES ARMY USERS THE ABILITY TO DIGITALLY SIGN FORMS
Per the Army Publishing Directorate (APD): "As discussed in ALARACT 179/2014 and ALARACT 223/2014, IBM Lotus Forms Viewer and Silanis eSign software are no longer supported Army wide as of 1 October 2014. This software will be removed from the Army Gold Master. If you currently have the software loaded, you should uninstall it from your computer as it is no longer licensed Army-wide. Prior to uninstalling the software, you should save the forms to PDF. If you don't have the full Adobe software consider a PDF printer like DoPDF.
Test your digital signature with the below link:
If you are not seeing the digital signature on the PDF, make sure you have Adobe Reader installed and set as the default viewer. The Windows 8 / 8.1 built in PDF reader will not work for digitally signing.
If you want to open / work on an NCOER (or any other PDF-F files) you need to have Adobe Reader installed on your Mac and make it your default PDF viewer. By default your Mac wants to use Viewer to open the PDFs, which will not work. You will also need to save the file to your computer, then open it.
Legacy support for Lotus Forms and eSign is now provided only by the ECMS help desk at: firstname.lastname@example.org or 703-379-4805
eSIGN / APPROVEIT PROBLEMS AND SOLUTIONS
CONGRATULATIONS, YOU HAVE NOW SUCCESSFULLY INSTALLED ALL NEEDED PROGRAMS ON YOUR COMPUTER.
Fix the ePersona message when trying to sign
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Last Update or Review: Thursday, 13 August 2015 07:14 hrs
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