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The Definitive Source for Everything CAC

  CAC (Common Access Card) help for your personal computer

 

 

HERE IS WHAT 399 PEOPLE HAVE TO SAY ABOUT THIS WEBSITE AND THE SUPPORT RECEIVED

 

Some people have been helped with phone calls, they are not shown here unless they sent an email to me.

 

 

LT JM (Navy)

Wednesday 28 July 2010

 

Chief, Thanks for all the help.  Your site is a gem and it is the definitive source for all things CAC related.  Best of luck.

 

 

LTC EM

Wednesday 28 July 2010

 

Thank you very much for your outstanding support!

 

 

TSgt ID (Air Force)

Tuesday 27 July 2010

I just want to pass on my sincere appreciation for the time and effort put into this. This is definitely a much needed resource, and after trying through several military IT helpdesks from several Air Force Bases and CoComs, they all turned me away. Chief Danberry returned my call within several hours and had my CAC up and running within minutes. Thank you for your service to our country, and to us fellow military for helping us get access to our required sites!!!

 

Mr AS

Tuesday 27 July 2010

I will be sending your website out to our team to assist our students.  One of the most frustrating things is having a Soldier who wants to go to school but can’t because of the CAC reader.  Thanks again for an awesome website.

 

CAPT MG (Navy)

Monday 26 July 2010

 

Bravo Zulu (Well Done) for a great site.  They aren't paying you enough.

 

 

Col SD (Air Force)

Saturday 24 July 2010

 

Thank you for the tremendous support !!  I accessed this webpage and read problem #4 regarding Error 2738 involving the vbscript.  I followed the solution and successfully registered vbscript.dll on my computer.  Now, life is perfect in every way!

 

 

MCPO BL (Coast Guard)

Thursday 22 July 2010

 

Love your website

 

 

Ms JF

Wednesday 14 July 2010

 

Nothing but love for you........good job on your sites.  Best resource out there for CAC. Thanks.

 

 

Mr RG

Wednesday 14 July 2010

 

Love your website, most comprehensive CAC information I've seen.

 

 

LCDR MT (Navy)

Monday 12 July 2010

 

You are doing us a great service by assisting with this stuff.  Thanks so much.

 

 

CPT RR

Sunday 11 July 2010

 

Thank you, the link and steps (2, 4, & 9) you referred me to resolved my CAC issues, Awesome.

 

 

COL RH

Saturday 10 July 2010

Just wanted to say thanks again for your patience and technical skill.  Was able to sign my AKO Forms documents...would not have been possible without your assistance!   If I can ever be of any help, feel free to email me.

 

CW3 CW

Friday 9 July 2010

 

I have got to thank you for your help!  I tried installing my CAC reader at home using AKO's instructions and finally got frustrated and gave up.  Luckily I found your site and your instructions made everything so simple.  Thanks for going above and beyond in order to help others.  You rock!

 

 

BG MM

Monday 5 July 2010

 

Chief-- I just got in from the road trip and was able to send off the first of many OERs I need to sign.  Absolutely wonderful working with and learning from you.  You are a real credit to our great military, and I thank you for helping out a techno challenged BG today on Independence Day weekend.  Please send me the email and name of your first GO in your chain of command.  I'd like to drop him or her a note about the amazing Danberry.

 

 

Anonymous user through RATEPOINT

Sunday 04 July 2010

 

Clear, concise instruction that get the job done.  This 'unofficial' site is better than the official one, and without it was lost!  Thanks!!!

 

 

Anonymous user through RATEPOINT

Saturday 03 July 2010

 

Thanks for putting in the time to set the site up.  I am on remote duty so I need CAC access from my home computer (running Windows 7) and this was the bane of my existence for the last few days.  Your instructions got me fixed in less than an hour.  Thanks!

 

 

SSG ML

Tuesday 29 June 2010

 

You may not hear it often, but I appreciate you having your site up.  I know what a nuisance it can be sometimes.  I thank you for providing your site for Army IT guys.

 

 

Mr DM (posted via CAC Facebook page)

Monday 21 June 2010

 

Thank you for providing such an excellent resource

 

 

Mr JJ

Thursday 10 June 2010

 

Working with guys like you are one of the reasons I made the military my career and am now in the civil service with the Army.  You are a real professional and I appreciate all!!

 

 

MAJ MC

Tuesday 08 June 2010

 

Thanks again for putting this website together and giving all of these invaluable tips.  I had to erase my hard drive and reload everything, and went through all of the steps again.

 

 

Mr JM

Wednesday 2 June 2010

 

Wanted to send you a quick note thanking you for your Military CAC site.  I originally saw it mentioned on the 53List, and I've used the heck out of it.

 

 

Mrs BG

Wednesday 2 June 2010

THANK YOU so much for creating this website. After countless hours of trying to enable my CAC reader, yours is the only one that was HELPFUL!!... should have Google'd earlier.  P.S. My husband thanks you too!

 

LTC EK

Monday 31 May 2010

 

You are right!  We downloaded DoPDF and it works fine for printing forms with our 64 bit Windows on our HP printer.  Thank you for the fix...Great work...It will help our unit out tremendously.  Thank you for your efforts

 

 

MAJ MS

Friday 28 May 2010

 

Just wanted to say thanks for the great site and helping with installing CAC readers on our home computers.  Great Job!

 

 

Mr KN

Saturday 22 May 2010

Great site, solved a problem I've been having for months, where I was unable to digitally sign DA forms on my personal computer due to the error: "One or more of your digital signatures could not be verified" first with PureEdge, and then with Lotus.

 

Anonymous user through RATEPOINT

Saturday 22 May 2010

 

Best site I have seen on how to use your CAC at home

 

 

Mr AW

Saturday 22 May 2010

 

Your site is great.  It made it really simple to configure my CAC on my Windows 7 machine.  Good stuff.  I will spread the word to my fell Army civilians.

 

 

LT CS (Navy)

Wednesday 19 May 2010

 

Perfect!  The patch for the DTS on a MAC worked as advertised.  Your site is very useful and I will be sharing it with my fellow MAC users!  Thank you for all your efforts.

 

 

CW4 PQ

Tuesday 18 May 2010

 

Very impressive and step by step instructions on how to get this SCR331 working at home.  Thanks man...

 

 

Ms SH

Monday 17 May 2010

 

I want to thank you form the bottom of my heart for helping me out on MilitaryCAC.com.  You were so pleasant to work with, efficient, competent, and so dedicated to your work.  I will promote your website for all military personnel and contractors.  Thank you.

 

 

LT JP (Air Force)

Thursday 13 May 2010

 

Thanks for ALL your time and effort on this excellent site.

 

 

MAJ EB

Wednesday 12 May 2010

 

Thanks for the resource page

 

 

SA CM (Air Force)

Tuesday 11 May 2010

 

The MAC CAC install page worked like a charm.  Thanks for a helpful page.

 

 

COL TA

Tuesday 11 May 2010

 

Thanks for your directions regarding CAC reader purchase and installation.  It worked and was fairly easy - much, much better than the last time I tried.

 

 

COL DT

Saturday 6 May 2010

Thank you very much for your support in setting up my computer with the ability to digitally sign forms.  You are commended for helping service members gain technical support and computer access for Army downloads to obtain forms and information...and on your personal time.  You are a true value to our service.

I will definitely keep and share your number with others in need of your expertise.

Best wishes to you in your career and congratulations on your success in gaining a specialty position in the G-6.

 

CAPT JC (Navy)

Saturday 1 May 2010

 

Thanks for the response on a Saturday, I am now up and running and thanks for all the support and the timely response during your "off hours."

 

 

Mr DF

Thursday 29 April 2010

 

Just wanted to drop you a line and personally thank you for the information which you have provided at your militarycac.com website!

 I just got a new CAC card a few days ago, and spent a good 3 hours trying to get it to work on my home computer before I found your site.  I was only a few mouse clicks away from buying a new CAC reader....

After reading your detailed instructions, I was up in running in about 15 minutes.  (and I am also sending this e-mail via Citrix as well...)

 One would think that where I work (the Pentagon), someone at the CAC office would have provided this information to me. 

 Again, thank you for all of your efforts.  You are a credit to your branch!

 

 

SFC RW

Wednesday 28 April 2010

This Officer is the real deal who KNOWs how to fix these CAC problems.  I hope the US Army can keep him on after his tour of duty!!  What an asset he is to the US Army Soldiers!

I have tried Microsoft support people.  The first tried his best and the second told me to reload Windows 7.  He referred me to the AKO help desk.  Same story. I then called and emailed CW3 Danberry.  Within a few hours/days he had emailed and called me back, diagnosed the problem, and had the solution.  I am now up and running.  I can not say enough positive things about how helpful the Chief was.  I hope that everyone finds their experience on this website as beneficial as I did.  I will blast this out repeatedly throughout my Chain Of command as this page and the 1 CW3, singlehandedly can Get Er dun~

 

CPT PM

Monday 26 April 2010

I am not very technically savvy; but by golly, the cures on the document you linked in your response did the trick.  I still do not know exactly how I did it, but it is done, which is what I needed to happen.  Thanks again for your help.

 

Mr JS

Monday 26 April 2010

 

Got online less than 10 minutes.  Great instructions, passed info along to others.  Thanks.

 

 

Mr LK (USAF)

Saturday 24 April 2010

After 4 hours of fighting with this %&#** confounded CAC reader driver/firmware/Air Force-tweaked ActivClient, I finally searched on 'can't get my cac reader to work' and found this incredibly long string of other equally confounded technophiles. I read down and almost got excited when I saw that SuperD had achieved success in his first post, but then he didn't provide enough detail. When I got to Chief Danberry's 2nd post of 29 Nov, I tried that, although I had been there 2-1/2 hours ago with no success. Followed your detail concerning updating the firmware and followed it to the 'T' and voila, bully, I say, damn well good, success, Eureka! Now I can spend the rest of the night doing my on-line testing to get my voucher for commercial certification in Security+, so I can maintain my Information Assurance Officer shred for a network at work I don't even have admin rights on - go figure. I think I'm gonna have a cold beer, then one for Sgt. Bill, then one for you, Chief. Then another one for me, then... THANKS!

 

SSG BM

Friday 23 April 2010

 

Chief, if not for you and your website, I'd have thrown my computer out the window.  Thank you for everything.

 

 

LT JJ (Navy)

Monday 12 April 2010

 

Great site by the way, thanks for doing this for us!!

 

 

Anonymous user through RATEPOINT

Sunday 11 April 2010

 

Keep the latest updates coming when you get them! Fantastic job, I would never have got my CAC reader to work without this site and have forwarded it to all my shipmates!

 

 

CPT DK

Thursday 8 April 2010

 

THANK YOU for all of your help.  I really appreciate it.

 

 

Ms LC (Navy)

Thursday 8 April 2010

 

I wanted to thank you for having such a great resource for CACs.

 

 

SSG SS

Thursday 8 April 2010

 

Your page is by far the most organized easy to follow instructions to home CAC installing.  I refer anyone asking how to do that to your page.

 

 

Anonymous user through RATEPOINT

Wednesday 7 April 2010

 

I know that you aren't employed by AKO, but you should be.

 

 

Anonymous user through RATEPOINT

Tuesday 6 April 2010

 

Very easy to follow instructions. Great web site. Thanks

 

 

Mr JM (Navy)

Tuesday 6 April 2010

 

Thank you for your time and the energy you put into this fantastic web site.

 

 

MAJ WM

Sunday 4 April 2010

 

I like your website, very informative

 

 

CPT AS

Thursday 1 April 2010

 

Absolutely phenomenal site!  Very well done, I was able to navigate through the site with little to no trouble.  Thank you for putting this together!  Awesome product!

 

 

CDR AS (Navy)

Wednesday 31 March 2010

 

Love your site.  I'm passing the word to all the folks I support

 

 

Anonymous user through RATEPOINT

Saturday 20 March 2010

 

Advertise! We're spreading via word of mouth. I'd like to see this site hosted on a non-password protected DoD server. You're doing an excellent job...what incredible initiative. Please come work for our command.

 

 

Anonymous user through RATEPOINT

Saturday 20 March 2010

 

The site is great, very clear and easy to understand. I've started emailing it to everyone I work with who needs CAC-related assistance. Thank-you for running the site!

 

 

LTC MC

Friday 19 March 2010

You are a great help.  Thanks.  I really appreciate it.

 

CPT TC

Tuesday 16 March 2010

I wanted to thank you for maintaining this site.  Your site helped me set up my CAC card to be used from my home computer.  As a Guardsman, it is difficult to get to an armory and digitally sign forms with my CAC card.  Your site has allowed me to set my personal computer up to sign forms from home.  Thank for all your guidance and help.

 

LTC CT

Saturday 13 March 2010

Great instructions. Walked me through the steps so that my attempt at installing my CAC reader on a new laptop worked the FIRST time. Also greatly appreciated the notes of how it worked when you tried something and also the test page for digitally signing.

 Very much appreciated by a Reservist who lives in God's Country where we have EXTREMELY limited tech support.

 

Mr JH

Friday 12 March 2010

 

I have used your website quite often to troubleshoot issues.  I just wanted to thank you for putting the information out there so the wheel doesn't have to be reinvented.

 

 

CW2 SD

Thursday 11 March 2010

Just wanted to say excellent site, I can’t believe I hadn’t found this earlier! I was proud to see it is run by a Warrant Officer too, in this day and age of “contractors do everything.” 

Thanks, and keep up the good work!

 

MAJ RC

Sunday 7 March 2010

Thank you Chief! Your help was invaluable. My Reserve Unit recently received a tasker requiring all of us to be able to use DTS from our home or office computers.  I was having a great deal of difficulty getting access due to browser issues, pop-ups, etc. First I called my Unit's UAT.  He was very helpful, but despite his best efforts, I still could not get access.

 Then I called our Higher Headquarters and spoke with the full time DTS coordinator. Again, no luck. I then spoke with her two (2)(!!) full time technical support people. The first tried his best and the second told me that they do not provide support for home computer users.  He referred me to USAR tech support, which also would not provide support to me because I was using my home computer.  He referred me to the AKO help desk. Same story.  I then called and emailed CW3 Danberry. Within a few hours he had called me back, diagnosed the problem, and had the solution. I am now up and running. I can not say enough positive things about how helpful the Chief was.  I hope that everyone finds their experience on this website as beneficial as I did. 

 

Mrs CS

Friday 5 March 2010

 

Your web site is excellent!!!

Perfect.  the fix works!  Yeah!  You saved me so much time and pain.  Thank you very much!!

 

COL SC

Thursday 4 March 2010

My signing ability has been restored thanks to CW3 Danberry.  By the way -  hold on to his E-mail address in case anyone else has similar problems.  He is excellent!

 

Mr. JD

Wednesday 3 March 2010

 

Thank you so much Mr. Danberry for the information found at your web site regarding Windows 7 Security and AKO POP-UP windows that says connection lost.
 
After trying several things on my own, nothing worked.  Every time I clicked on my cert.  the pop-up window would say "lost connection".  The same issue occurred at other "cac" web sites as well.
 
By selecting ONLY TLS 1.0 and SSL 3.0 under IE advanced tab, all of my problems went away, and I am now able to use my CAC at home on a laptop, with wireless, hooked up to router using the default Windows 7 drivers for my brand New Stanley Global SGT 114 CAC card reader.
 
By the way, for anyone looking to buy a CAC card reader, I would look into the SGT114, as it not only is a CAC reader, but also reads SIM cards and 39 flash memory types!
 

 

Mr. LB

Tuesday 2 March 2010

Thank you. My local admins could not help me and active identity website was not helpful (as far as I could tell) and many forums were bad as well for my issue, but this site fixed it right away. THANK YOU!  (settings for LOCAL_SERVICES to allow the smart card reader service to run).

Anonymous user through RATEPOINT

Sunday 28 February 2010

 

Installing my hardware and software for my new CAC card reader was fairly simple. I had been told it was a hard and time- consuming task, so I was hesitant to install it. It turned out that the step by step instructions made it very simple and it took no time. Since I have Vista on my computer, the instructions on what to do before getting started and along the way if you had Vista, Windows 7 etc. made it so easy and trouble free. I will recommend this site to my fellow soldiers and tell them is not as painful as some one lead me to believe.

 

 

Mr JS

Thursday 25 February 2010

Great site. Thank you so much. I work for one of the Navy help desks and often refer to the directions and instructions on your page because they make sense.

 

Mr RD

Tuesday 23 February 2010

OUTSTANDING job you've done with the AKO CAC Resource site

Anonymous user through RATEPOINT survey

Tuesday 23 February 2010

Excellent website - got me up and running in about 10 minutes.

Mr RS

Monday 22 February 2010

I want to relay my extreme gratitude to CW3 Danberry for what he did on Friday afternoon.  Around 1620 on Friday, I called CW3 Danberry to say my CAC Card had suddenly died, and I needed a new CAC Card to be able to work on an urgent project over the weekend.  Though I told him I was at the Washington Navy Yard in South East DC, and that I would not get to him till at least 1730, he said he would stay late and wait for me to drive down.  True to his word, when I got there at 1735, he took care of me and I was out the door in ten minutes.  I was able to work over the weekend, allowing me to get the project completed.  That saved me more heart ache than you could ever know as without CW3 Danberry, my only other option was to wait till Monday.

 CW3 Danberry is an asset to your Command and a fine US Soldier.

SSG DF

Monday 22 February 2010

I would like to thank you for your website, it has been a great help. I looked for 3 days to find a solution then I found the useful email and fixed my problem in 60 minutes. Thank You Chief

CPT JA

Wednesday 17 February 2010

Excellent suggestion CW3 Danberry. I created a new profile, everything was already loaded, and it worked perfectly. Thank you very much for your time. Windows is not Linux and sometimes I just do not understand its quirks.

 

LT DR (Navy)

Tuesday 16 February 2010

You're the BEST.  Thanks for the super-rapid response.  Also, I think you just made it possible for me to check Navy webmail for the first time *ever* -- I'm guessing those settings were what was keeping it from working all along?!  A silly thing to be happy about, I suppose, but a major relief for me!

 

Anonymous visitor

Saturday 13 FEB 2010

Everything one needs. One-stop shop. Love this site.

 

1LT KM

Thursday 11 February 2010

Thank you for creating militarycac.com.  It made the process of getting everything setup to be able to digitally sign documents very easy. Awesome site.

 

LTC ND

Wednesday 10 February 2010

Thanks Chief, for all your help getting me up and running with AKO on my Mac. This is truly a victory for me!  I'm so glad the Army recognizes your talents and is utilizing you appropriately. You're the best! 

 

MAJ AY

Tuesday 9 February 2010

 

Thanks for your help!  You are the DOD CAC Pro!  Thanks so much!!   I would have been lost for hours w/o your help. 

 

 

GySgt AE (USMC)

Tuesday 9 February 2010

Thanks for the quick reply!  I think your website is awesome and the information is amazingly up to date.  I'll let you know if they work and hopefully be able to add to your knowledge base in the future.

 

LTC RF

Tuesday 9 February 2010

 

[Setting up my MAC] worked like a charm!!!  Good instructions, clear and concise!  Only issue I had was I was using Camino to access AKO, did not work.  Reread the instructions found the Safari phrase, tried it an viola!  It works!  Now I can login using my CAC!  Thanks!

Will look at using Parallels plus XP to access the other programs I need (DTS & PureEdge).

Thanks for the help!

 

 

Anonymous (submitted through RatePoint)

Sunday 7 February 2010

 

Your site's perfect as is! None of the government sites could get me working with my new CAC. None...! In frustration, I Google'd and found your site. Within minutes I was up and running. WELL DONE!!! THANK YOU!!! You need to be hired by DoD for writing their help sites!! Cheers to you!!

 

 

LT DB (USN)

Friday 5 February 2010

Your site was so very helpful!  I have tried several times to get NMCI webmail to work on my Mac, and I have now succeeded after stumbling onto your site!  Thanks for posting this, and for keeping it current and correct.  I wish there was a way to get it MORE out in the open.  I will spread the word to all my Mac coworkers.

 

MSgt RB (USAF)

Friday 5 February 2010

 

Hey Chief, Great website!

Your information on the SCR331 firmware update and X64 drivers got our CAC updated and working in Windows 7.

 

 

CW2 CM

Monday 1 February 2010

 

Warrant Officers lead the way and look out for each other.  I really appreciate it.

 

 

TK

Monday 1 February 2010

I like the site... very helpful.

 

Maj TW (USAF)

Saturday 30 January 2010

Thanks for running the website; it’s helped me with Firefox and Linux, among many other things.

 

1LT JD

Saturday 30 January 2010

Your website was recommend to me by a CO RNCO in my BN and I could not be happier with what you've provided.  I'm going to pass along this to others.  Thanks again for everything.

 

CPT MM

Friday 29 January 2010

 

Chief, you THE MAN.  I followed the instructions for modifying the ApproveIt Digital Signature install and then tried it again, and that seemed to work.  It would seem the default configuration after installing ApproveIt was not sufficient.

 

 

SPC AF

Friday 29 January 2010

 

I want to thank you for such a helpful site.  I have visited your site many times for help in resolving various CAC issues.

 

 

Mr DH (USAF)

Wednesday 27 January 2010

 

I want to let you know that quite a few administrators here think very highly of the information you have posted.

 

 

LTC JT

Tuesday 26 January 2010

 

I had to sign some NCOERs this PM and the signature went through without a hitch.  Appreciate your help.

 

 

Maj MM (USMC)

Monday 25 January 2010

I really appreciate your help with this.  I’m up and running.  Thanks again for your help.

 

Sgt MH (USAF)

Saturday 23 January 2010

 

Thanks for getting back to me so quickly! It really seams like you're the only real resource out there to help military members figure this out... !! Thanks again!

 

 

MSgt DK (USAF)

Friday 22 January 2010

 

IT (CAC use on his MAC) WORKED!  AWESOME.  I've tried a dozen other sites but yours was easier and the only one that actually worked! 

 

 

CW2 SS

Thursday 21 January 2010

Chief, I just wanted to throw you a pat on the back.  I'm a HUGE fan of getting to the point and minimizing the BS!

 

CPT AZ

Thursday 21 January 2010

Just used your site to get my CAC reader working on my computer.  Works great now.  My S6 and I were struggling to make a USB reader work until we stumbled onto your website.

Mr. HS

Wednesday 20 January 2010

Great site!  I've been passing your link around to my coworkers and I'll let our Army DOIM at the Pentagon know so they can pass it on to their users. I hope the site gets more hits and input from others.

SFC CJ

Tuesday 19 January 2010

 

Let me say first of all how much I appreciate the unbelievable amount of work you have put in to the militarycac.com website.  It truly seems like a labor of love.  I work at a Help Desk for the Texas Army National Guard, and your website is an invaluable resource for us trying to troubleshoot the myriad number of problems with PureEdge, ApproveIt, and general CAC issues.

SGT NV

Friday 15 January 2010

Thank you so much for your help Sir.  I am now able to digitally sign documents.  I appreciate you and the help you gave.  Thank you

 

SSG CW

Thursday 14 January 2010

Sir, Thank you for making a one stop shop for everything CAC related!!!!  It has made my job as an IMO a whole lot easier. Especially when users come to me wanting information on setting up CAC for home use.

 

LTJg JF (USN)

Tuesday 12 January 2010

 

Thank you for posting instructions for CAC readers for Mac's. The instructions are perfect!  Best set of directions I found on a web site for MAC.

 

 

2LT BP

Monday 11 January 2010

 

 My NCOs and I thank you a ton!  I love you computer guys!  God knows I sure can't do it.  Thanks for the assistance. 

 

 

Mr SB

Monday 11 January 2010

Keep up the great work on the site as it is very helpful for our staff regarding CAC related questions!

 

MAJ RT

Sunday 10 January 2010

Thank you very much for your assistance.

 

1LT LB

Saturday 9 January 2010

 

Thanks for sharing your expertise

 

 

LT MC (USN)

Wednesday 6 January 2010

 

Thank you for your help. Your website is extremely useful and easy to use/understand, especially for non-geeks!

 

CPT DE

Wednesday 6 January 2010

 

Awesome, your fix for the Null Pointer error worked!!  You are the hero!

 

 

MAJ MO

Wednesday 30 December 2009

 

Whoa ! This is huge, do you know how many new reserve people ask me where to go to install their CAC readers, etc? One stop shopping is the answer and this is it. Saved as a favorite. Will share link far and wide, thank you!

 

Thanks for your timely response. You may not know this but, you are known throughout the Army community as the go to guy for CAC issues. I'm a reservist and my active duty friends recommended you for a quick  response to issues.  So, you've got more 'responsibility' than perhaps you even knew about.....

 

 

SFC GC

Wednesday 30 December 2009

There is so much I could say about Chief Danberry, but it would take to long. I met the Chief looking for assistance to the CAC installation, and he not only took the call, but stayed over 2 1/2 hours solving the problem!!!!

I have no words to express my gratitude; in this computer age, for those of us who are forced to learn them, it is a oasis in the desert to meet people like Chief Danberry who are willing to go the extra mile to help us.

He definitely has a beer paid when he comes to Puerto Rico!

 

MAJ BD

Tuesday 29 December 2009

 

Chief!  Excellent web instructions!  We are getting ready to deploy and several folks have purchased laptops with WIN 7 on them.  You have solved our problems at last!  Thanks a million!

 

 

SSG LR

Tuesday 29 December 2009

I solved it Sir!  The Mac sheet (from your site) that explained CAC use with the 3310 reader was amazing and I never imagined that I could CAC login to AKO with Safari.

 

2LT RH

Tuesday 29 December 2009

Thanks again for your help -- it's refreshing compared to the people I've come across who try to figure out how to do less than they have to instead of more.

 

Mr BR

Monday 28 December 2009

Just a quick note to say a BIG Thank You! for providing the tutorial at militarycac.com/apple.htm.

I work for DoD, and I had no problem using my CAC on my Linux Machine, but I just bought an iMac, and the information you have provided is exactly what I was searching for.  Thanks for all the work that was put into creating this site (now a bookmark).

 

MAJ AA

Monday 28 December 2009

I appreciate this resource and used it to get my PureEdge with Approve It up and running at home and the office.  Thanks. 

 

Mr MH

Monday 28 December 2009

 

Your website has been very helpful to both the faculty and students at the US C & GS college

 

 

Capt SC (USAF)

Sunday 27 December 2009

 

Chief, I love your site.

 

 

PFC NM

Saturday 26 December 2009

 

I have a MacBook Pro, and that MAC guide you have is a lifesaver, it works outstanding, I thank you for your site and all the work you put into it, it is very much appreciated.

 

 

CAPT AL (Navy)

Monday 21 December 2009

 

Thank you for consolidating this information.

 

 

SGT GS

Friday 18 December 2009

I just want to provide an AAR for the CAC card problem we were working on.  After having my CAC card inspected by the ID processing department on Ft. McPherson, I successfully logged and registered my CAC with AKO using a computer at the library there.  Upon returning home, I still was having a problem with the reader.  After consulting with CAC reader manufacturer and running a diagnostic, they agreed to send another reader.  Upon receiving it today, I plugged it in and everything worked as per all of the instructions provided on the CAC site.  Thank you very much for all of your patient assistance.

 

MAJ JH

Thursday 17 December 2009

 

Great Site and thanks for maintaining it.

 

 

SSG JC

Wednesday 16 December 2009

 

Thanks again for your help on the CAC.  It is working perfectly.

 

 

Chief JR

Saturday 12 December 2009

 

I'm a huge fan and appreciate the KISS setup instructions.  Completed my GemPlus Lenovo CAC Reader installation via my laptop Express Card slot with Vista.  Located ActivClient 6.1...too easy.

 

 

SSG WF

Monday 7 December 2009

Thanks for the quick reference page!!

 

CW2 LL

Saturday 5 December 2009

Excellent website.  You saved me lots of time.  I'm trying to load ActivClient on Windows 7 (32-bit, running on a Mac w/ VMWare Fusion 3).  Am anxious to hear if the Army will be offering a *free* version so that I can use my CAC reader...  Would love to know when you hear back from the Army on that.   I appreciate all your work on this, you've saved me hours and hours!

 

COL TK

Friday 4 December 2009

It worked. I am registered and online.  Great site, couldn't have tackled the set up without it.

 

CDR DB (Navy)

Friday 4 December 2009

 

Your website is awesome and I am so glad our unit IT folks forwarded it to me

 

 

Capt SR (USAF)

Monday 30 November 2009

 

Great site, Chief!  AF Portal going CAC-only early Jan, needed to transition from password to CAC on my Mac  With your site and a new doc from AF I got it (Snow Leopard & SCR3310!) 

 

 

Ms AC (Contractor)

Monday 30 November 2009

 

Love your instructions (THANK YOU). 

 

 

This was sent to my Supervisors at my unit.

CW3 AP

Friday 27 November 2009

I am a reserve component Soldier of 34 years (4 to 5 years active, the rest RC).  I have had computer problems for YEARS; really...no kidding.  This had been going on since the advent of the CAC. The problem has not been the use of an on site military computer but a personal laptop.  I could not sign any documents!!!!

 This is most difficult when you are a unit commander, even as a reserve Soldier.  As you know a commander will work far more than just regular weekend drills, so signing documents is paramount. I live about 725 miles from my unit.  Add to this a military laptop computer that wasn't always working plus the nearest Army Reserve unit in excess of 150 miles over the Sierra Nevadas; not an easy task to sign any documents.

 I am computer savvy and countless times installed and un-installed all the AKO programs. I followed directions as time permitted but the best I could do was to log into AKO. I had people help out but nothing really worked, most did not have the time to truly help. This became such a problem that my supervisors were becoming quite annoyed. I am an Army Bandmaster, our OER's are signed by our first line which is normally a Division Chief of Staff, then the OER is signed of by a Major General.  These are not people that one should annoy.

 It's all better now...   I would like to give a REAL Warrant Officer AT-A-BOY to one of your soldiers, CW3 Michael Danberry. This guy is a gem!!! We spent a total of 39:35 and 37:48 respectively on cell phones and his personal time the day after Thanksgiving! Mr. Danberry has gone well above and beyond duty to help out an old timer. His work ethic and demeanor and extreme willingness to help was (IS) THE best.

 Please thank him...I owe this man a few beers.

 

MSG AW

Thursday 26 November 2009

 

Sir, Thank you for helping set up my CAC reader!   Your explanation and step by step directions were high speed, low drag!

I will definitely recommend your website to my Soldiers.

 

 

KD

Monday 23 November 2009

 

Just wanted to say thanks.  I purchased a Macbook Air and everyone told me I couldn't get my work e-mail through my CAC, with your help I was able to get it done.  I upgraded to Snow Leopard and did the updates and everything worked perfectly.  Thank you again for all your support!  I will let fellow Mac users know about your site.  Cheers!

 

 

CPT JG

Thursday 19 November 2009

 

Thanks for maintaining your website MilitaryCAC.com-- I've used it successfully several times and I appreciate the work that you do to keep it up.

 

 

SFC JM

Monday 9 November 2009

Just wanted to say a big thanks for making this page, definitely made things a lot easier (I had a hell of a time trying to install it a couple years ago when Vista came out before I got frustrated and gave up having CAC on my personal computer).

 

MAJ JR

Monday 9 November 2009

I was getting the “Null pointer dereferenced” error and your Cure 3 got it running again.  This page you created is great, especially for Reservists like me who can’t run to the network guy every time I have an issue.

 Thanks, and thanks especially for keeping the page updated.

 

CPT AW

Saturday 7 November 2009

 

Thanks for the website.  It has been a real lifesaver for those of us in the Reserves that can't call a HQ techy person for help during the weekend / nights.

 

 

LT DE (USNR)

Friday 6 November 2009

I am a USNR O-3 who joined the reserves from active duty and I want to tell you that MilitaryCAC.com has been THE most helpful resource I have found.

      Throughout my transition, while dealing with recruiters, reserve units, reserve support units, and the active duty component, I received absolutely no help in setting up my CAC reader on my personal computer--an absolute necessity for a naval reservist.  In fact, everyone I asked sent me to various websites for help, none of which were accessible without a CAC reader.

         I stumbled upon MilitaryCAC.com and found it to be the only helpful resource in my transition.  Your site guided me through every step of the way, including directing me to get ActiveClient and my certificates from my unit (which no one else had ever told me to do) because the Navy doesn't put it on our version of AKO.  Not only did MilitaryCAC.com give me step by step instructions (including Navy-specific instructions), but your site gave me help when I encountered a common error (vbscript) that was totally foreign to me. 

           I will be telling everyone in my unit about MilitaryCAC.com from now on--including new reservists as they arrive.  Thank you for building the only helpful CAC resource I have found in the past year.

 

CPT TC

Friday 6 November 2009

I want to thank you for posting all this information about using Approve It, Pure Edge, and Active Client on the Internet.  I am a National Guardsman living out of driving distance from DOIM support at the state HQ.  Your extensive site has helped me solve all of my issues of having to sign my OERs with my CAC card.  Until I found your website, I had no idea how I would sign my OER.  Your instructions made it very easy for me to troubleshoot and fix my Active Client and ApproveIt issues.  Thank you once again. 

 

Mr TA

Friday 26 November 2009

Thanks to you I got my password changed.  Thank you again for your patience and your help.

MAJ SK

Thursday 5 November 2009

I want to thank you and the CPT that put together the concise and helpful information.  The pictures / screen shots made getting the CAC working a breeze.  I was flabbergasted when I went back to AKO and it just opened from my MAC book.  I am looking forward to getting the ability to access DTS and sign forms.  I am only good for one computer session at a time, but if you have it worked out I am confident I will get it working on my computer.  I think I could even show someone else how to do it.  My thanks.  I am so pleased not to have to update passwords every 3 months.  I have bookmarked your page so I can get there again.

 YOU ROCK!!!

 

Mr WR

Wednesday 4 November 2009

 

Thanks for setting up MilitaryCAC.Com!

 

 

CPT JS

Friday 30 October 2009

 

Thanks for al of your great work.

 

 

Mr WS

Friday 30 October 2009

 

Thanks for the info!  Removing the Registry entry fixed the issue.  Keep up the good work.

 

 

Mr KB

Thursday 29 October 2009

 

I recently found your page and learned quite a bit. This truly is the best site on the internet for "Mackers."  I'm telling all of my friends.

 

 

SGT CR

Wednesday 28 October 2009

 

Thanks for the wonderful Windows 7 resource!

 

 

LTC JA

Tuesday 27 October 2009

 

I'm writing to thank you again for your assistance last year in getting my CAC installed.  In fact, because of a virus issue, I had to reimage my laptop yesterday.  I just finished reinstalling my CAC reader, Pure Edge, and Approve It software per your posted instructions and I DID NOT NEED YOUR ASSISTANCE!!  That's got to be progress.  Thanks for working out the bugs with Vista.  Are there any anticipated problems migrating to Windows 7?

 

 

Capt BH (USMC)

Monday 26 October 2009

 

Thanks for your help, my CAC reader is working great now!!

 

 

SSG JG

Sunday 25 October 2009

 

Thanks for the help.  I uninstalled ApproveIt 5.9 and installed ApproveIt 5.7.3 software and it worked fine.  I will let other people in the unit know about your site.

 

 

SFC MG

Saturday 24 October 2009

I wanted to share with you that your site is one of the best help sites I've ever utilized.  Because of your easy to follow step by step directions, I was able to install my CAC, pure edge, and Approve It on my computer with no issues.  You also provided excellent customer service assistance over the phone when I called you to inquire about antivirus software.  I have already saved your website under my favorites and I will recommend everyone that I know to seek you for assistance! Thanks again for all of your help!

 

ET3 SS (Navy)

Thursday 22 October 2009

Just wanted to drop you a line and "Thank You" again for the assistance on getting my CAC card reader up and running. I will share your web site with any of my shipmates who are experiencing trouble with their readers.

 

SPC JH

Tuesday 20 October 2009

 

I just wanted to let you know that this site was extremely helpful! I'm not that computer literate and you made the steps easy even for me! thanks a lot and keep up the good work Chief!

 

 

LTC EN

Friday 16 October 2009

 

I appreciate you calling me back on your time off last night.  Thanks a million.....I'll relay the website to the Fort Sill IT Guys.

Thanks for all the help and information.

 

 

Mr BM

Thursday 15 October 2009

Chief, that's one heck of a website you've got going on there.  I found it trying to research the problems Snow Leopard has with CAC cards so I could tell my customers when they call asking for waivers.  Many thanks for making my job easier.  I'll keep you in the loop when there's any change in Army policy regarding CAC stuff.

 

SSgt GB (USAF)

Wednesday 14 October 2009

 

Thank you Sir! IE8 in Windows 7 RC 7100 would close every time I selected a certificate to present as authentication to the AF Portal and AFNet Consolidated OWA server. Instead of disabling protected mode for the whole internet though, I added the specific sites to my trusted sites list and disabled protected mode. Sooner or later I'll tick through all of the custom level options and report back. Your a life saver

 

 

Mr RK

Monday 5 October 2009

 

Great site. Wished I had found it when I struggled with Vista.

 

 

Ms BD

Monday 5 October 2009

Great site that you have and we all here in Iraq appreciate it!

 

CPT RM

Saturday 3 October 2009

Chief,  You helped me over the phone to set up my CAC reader on my desktop computer a year ago and I just used your website to smoothly install a laptop CAC reader.   Your site is great!  I tell all of our new officers about your website.

 

CMSgt MB (USAF)

Thursday 1 October 2009

 

I come here every time I have a problem... and spread the word to others who have home install issues.  Best source of info out there...  Thanks!!!

 

 

CPT KK

Friday 25 September 2009

 

CHIEF, YOU ROCK!!!! I am old-school, technologically-challenged, and tend to give up easily. HOWEVER, I followed your instructions and installed the older ApproveIT 5.7.3 and it works! A techie kid in my unit didn't know what to do to fix the problem (he ran out of time and patience or otherwise he'd surely have told me to install the older version) but he told me about your site.
I don't have a govt. laptop so now I can sign evaluations on my personal one (Dell Latitude D830 with MS Word 2003 and XP).
 

 

Ms LH

Friday 25 September 2009

One of our NCOs showed me your very valuable CAC site and how to use it.  I just want to say a BIG "thanks" for helping us, the technically challenged, with an interactive program!  Great site, I hope you got (or can still receive) some form of recognition!

 

Mr AR (Navy)

Wednesday 23 September 2009

 

Thank you for providing this data.  I could not figure out what was going on when a hard drive crashed and I had to reload the software.  Loading the DoD certificates did it for me.  Thank you.

 

 

MSG MS

Wednesday 23 September 2009

 

Keep the site up to date, so we can direct our Soldiers to the best information possible

 

 

2LT FF

Monday 21 September 2009

 

You helped me via phone tonight.  I want to thank you so much for all your help.  I am able to access my AKO with my CAC.  Some people need to be referred to the right help, and you are the right person for that.  Again, I want to thank you so much. 

 

 

Mr. AR (Navy Contractor)

Wednesday 23 September 2009

Thank you for providing this data. I could not figure out what was going on when a hard drive crashed and I had to reload the sw. Loading the DoD certificates did it for me.

 

CW3 KK

Sunday 21 September 2009

 

Thank you for the suggestion, it worked!  I will use your web site if I have any issues with my CAC for home use, and will spread the news about your site.

 

 

Mr. EM

Tuesday 15 September 2009

Sir,  Thank you, the info I have found on your site (MilitaryCAC.com) has helped.

 

CPT CB

Monday 7 September 2009

 

Chief, Wanted to thank you again for the resources on your webpage.  Among other computers, I have a MAC and your pages helped me get my AKO CAC login working.  I have not visited your pages for a while.  I will refer my Soldiers to your pages.  Thank you again.

Let me know if you are planning any Windows 7 resources -- I imagine they will be similar to Vista.  I just installed Windows 7 on one of my laptops.

 

 

SGT CS

Saturday 5 September 2009

 

Thanks Chief:  You gave me hope as far as using the computer.  I especially appreciated your time, patience and knowledge you shared on your time off. 

 

 

SPC RL

Saturday 5 September 2009

 

Thank you so much, you guys helped me out a lot.

 

 

Mr AD (USAF)

Friday 4 September 2009

 

Outstanding!!!  Thanks for breaking it down step by step.  I can contribute with how-to-videos.

 

 

CDR CH (Navy)

Thursday 3 September 2009

 

Thanks for the very informative website.  It was crucial to getting my Mac Book Pro talking to my CAC.

 

 

MAJ TM

Monday 31 August 2009

 

I think you have everything a Soldier needs to get his CAC software to work.  Keep up the great work.  Your attitude and willingness to help the Soldier will get you very far in life.  I really appreciate all that you have done for me.  Thank you so much.

 

 

SGT AA

Sunday 30 August 2009

 

Chief, thank you VERY much for this information. I have been trying to get my SCR331 USB Card Reader to work for MONTHS on my home PC with Vista Ultimate. Your tutorials, FAQ's, etc. were extremely helpful and I have bookmarked your site for future reference.

 

 

Anonymous (through survey)

Friday 28 August 2009

 

So far it is the best site I have come across in addressing CAC issues. Took some searching to find it but in time I think Google will bring it up first.

 

 

2LT JF

Thursday 27 August 2009

As a user of the CAC resource center when CAC cards/readers were first implemented, I applaud the changes made to the CAC resource center page. It is much more navigable. The links take you to pages that are far more instructional. You have made purchasing and installing a CAC card reader far easier. Thank you for the changes. Keep up the good work.

 

Mr J (Navy)

Thursday 27 August 2009

 

I am an NMCI help desk agent, nice to see that some one is helping our guys. I will spread the word of you site.
 

 

Mr BT (USAF)

Tuesday 25 August 2009

Hi!   What a great site!  I used it when researching using my CAC at home last year (windows XP Home).. .

Wanted to let you know that I was able to install the SCR331 reader successfully on a windows XP Prox64 box today - AF Portal, DCO, and RSO servers accessed without a hiccup.

All it took was removing the certificate installation (clanked on x64) and manually installing the current DoD PKI certs after the ActiveClient was installed.  It installed (automatically) to the x86 program files directory.

 

SSG RS

Tuesday 18 August 2009

I talked with you back in June when our unit was doing our AT.  A full-timer at my unit at Fort Lee put me on with you.  From your help I was able to get the CAC readers up and going for the entire unit.  The unit has given me a promotion and an award. Thanks for your help, it made me look good. I am looking at going Warrant (251A) also.

 

 

CPT RB (referred through Military One Source)

Monday 17 August 2009

 

Chief - we spoke today via phone. You are an amazing contributor to military readiness. You saved me (and the taxpayers) hours of waste and frustration. Keep up the great work!

 

 

Mr DE (USAF)

Monday 10 August 2009

Your site has been great and I would have been dead in the water without it!  Thanks!

 

SGT CJ

Saturday 8 August 2009

 

Hey CW3 Danberry.  Just wanted to let you know you do amazing work.  I have spoken to you before and given me a cure for PureEdge lately (hopefully it worked).  Just wanted to let you know I am an admin for my unit's AKO site and have put a link to your site.  Thanks for all your help you have given me and I hope your site can help fellow Soldiers in my unit in the future.  I do check it regularly for unsolved problems since I do work as an Army Computer helpdesk SysAdmin.

 

 

MAJ LC (USAF)

Wednesday 5 August 2009

 

All I can say is....thank you!

 

 

Anonymous (through survey)

Wednesday 29 July 2009

 

Site is helpful and the step by step sequencing is just what this non-computer geek needs:) Thanks!

 

 

SFC LR

Monday 27 July 2009

Great webpage, finally someone took the initiative to do it.  GO SIGNAL !!

 

Mr HA (USAF)

Sunday 26 July 2009

 

   Thank you for your website - it is a wealth of information on a subject that the military does poorly at making easy. 

MAJ SM

Wednesday 22 July 2009

 

CW3 Danberry:  I found your site through the search engine on AKO a couple of years ago...before an official CAC site was started.  I called you and you helped me out...information that I have been able to pass on to other SMs under my command.  Your directions have been by far the most clear, accurate and sensible.  You are a valuable asset, and a most appreciated individual.  Thank you. 

 

 

Anonymous (through survey)

Wednesday 22 July 2009

 

Thank you very much for helping your fellow servicemen by developing and administering this site

 

 

LTC JC

Tuesday 21 July 2009

Thanks for finally making the process step by step! I used the new format yesterday to set up my new laptop to use my smart card reader and get the other programs to cooperate with each other and it worked like a charm.

 I had previously tried with the old CAC page information and was not getting something in order or unzipped correctly and so things were not connecting up right. The new format to the page walked me through and successfully linked everything up to work.

 Deep thanks for a genuine improvement!

 

Mr RB

Tuesday 21 July 2009

 

I'd like to thank you for this extremely helpful website. It's awesome that you're willing to take time out of your day to help everyone else out and it's definitely not shoddy help either. After stumbling upon your site I had my CAC reader installed in less than twenty minutes! Now I can do work from home, although I'm not sure if that's a good thing or a bad thing.

 

I'll certainly be recommending this site to everyone in my IT department.

 

 

Mr JM
Saturday 18 July 2009

The information and files you have posted here helped me quickly resolve ApproveIt problems on a new laptop at home. THANK YOU VERY MUCH!!!

 

Mr HG

Friday 17 July 2009

 

Just wanted to say thanks for all the work you do. I've watched this for years and continue to be impressed.

 

 

COL(R) BS

Friday 17 July 2009

Chief Danberry;  I appreciate your dedication and assistance.  I am well aware of the long hours and days, so I do appreciate your assistance.  Thank you for your efforts and time.  I will certainly enjoy the ability to get into AKO from home without having to get a CAC card reader for my home computer.  Thanks again.

 

Mr MF

Saturday 11 July 2009

 

Your site rocks!  I was having trouble with Internet Explorer 8 not launching the pin window for ActivClient 6.1 and could not figure out why.  Your suggestion to turn on Client Authentication worked! 

 

 

SFC WM

Saturday 11 July 2009

This is the kind of thing that I love to see in the Army and why I love being in the Army; when experts share their experience and knowledge to better each other and service! 

Great stuff keep it up!

 

LTC JB

Wednesday 8 July 2009

 

Chief, appreciate the time and effort you've taken to develop and maintain the site.  I promote it every time I get the opportunity.  Thanks.

 

 

YN1 P (Navy)

Tuesday 30 June 2009

 

This site rocks!!!  Thanks for your help.  I'm definitely passing this on to my fellow Sailors who are frustrated with their CAC readers not working.

 

 

SSG DA

Sunday 28 June 2009

 

Just wanted to say thank you for this site.  Every problem I ran into (and there were many), this site had an answer.  It looks like alot of time has gone into make this site.  Thanks again.

 

 

WO1 G

Wednesday 24 June 2009

 

You've been a great help and I've had to call you once.  Glad to have you as a resource.

 

 

MAJ BJ

Tuesday 16 June 2009

Chief, DBSign wasn't listed in the Add/Remove programs. But I did find an installation folder on the hard drive and deleted it. I restarted and reinstalled with no probs. Thanks a lot, u the man!!

 

CPT BC

Monday 15 June 2009

YOU ROCK!  After 2 years of trying to get this right, I performed a digital signature on my first NCOER at home.  It works.  Thanks so much.  The Geek Squad at Best Buy only smiled and nodded and said "A lot of people bring their Vista computers in with the same complaint.  Some work and some don't" 

 

SH (USAF)

Saturday 13 June 2009

 

I just wanted to say thank you for creating the site for the military CAC access at home for all of our services,

I am Air Force Reserve and I can tell you that in the past I could never find the driver and info for the ACTIVCARD anywhere

online.  Your site makes this a lot easier and comprehensible.

 Thanks much! 

Mr PC

Friday 12 June 2009

 

Chief, thanks so much for all you do!

Mr GR

Tuesday 9 June 2009

 

Thank you for all the work you've put into it - very informative website!

 

 

Maj EM (USAF)

Friday 5 June 2009

 

Chief Mike!  Thanks again for all the support that you gave me setting up my CAC and the software on my new computer.  The advice and guidance that you gave was easy to follow and understand and got me up and running in no time!  Thanks again - and great website!!!

Thanks again for all you do.  Yeah - we could use your skills and expertise in the AF.  Wish I had more of you where I work!

 

CPT NC

Monday 1 June 2009

Thanks, Chief!  It worked!  You really squared me away to use my CAC on my personal laptop!  I appreciate your help.  I'm TDY enroute to a PCS to SWA.  I really needed to square some stuff away and I'm at an Air Force Base.  The Air Force just doesn't have all the neato CAC requirements that the Army does.  Needless to say, you are the reason I am able to fix my DTS orders, access my AKO to change my password, and sign some NCOERs from my previous assignment.  You are a lifesaver!  Thanks, so much!

 

ENS AD (USCG)

Sunday 31 May 2009

 

Your help has been greatly appreciated! Your doing a great service to all of us military people out there that have no idea whatsoever about computers.

 

 

1LT JD

Friday 29 May 2009

Thank you so much!!!! Your solution worked immediately !!! I appreciate your help so much. as they say, "You are the Man!!".

 

1SG DD

Tuesday 26 May 2009

 

Great site keep up the good work

 

 

Mr GO (posted on Facebook)

Monday 25 May 2009

 

Thanks for the CAC site!  I don't know why it has been so difficult finding information.  Well, it was until I found your site.  I've marked this in my Delicious bookmarks for the public to see.  Thanks!

 

 

SFC SP

Thursday 21 May 2009

Thanks again for your website. It's always the first place I look for CAC related issues.

 

CPT KR

Thursday 14 May 2009

 

Chief, thanks so much for the info.  I finally downloaded the middleware software.  I am now able to check my two Outlook accounts at home and also check some military websites for work.

 

 
Ms JM
Wednesday 13 May 2009

Thank you for your quick response and thank you for starting up that CAC help site. I've used it many times.

 

Mr JK

Tuesday 12 May 2009

 

I just wanted to give you my gratitude and thanks for the Military CAC website you posted. This website is a great resource for our Vista migration and have fixed all of my issues with Vista and XP. Keep up the great work!

 

 

Ms TH (posted on Facebook)

Saturday 9 May 2009

 

Chief:  you certainly deserve an award for all that you have done and continue to do for our Armed Forces Community.  Please accept my personal thanks.   *salute*

 

 

Mr MC (Navy)

Thursday 7 May 2009

 

Adding the updated DoD certificates from did the trick, thanks, you are the man!!

 

 

CW3 JM

Thursday 7 May 2009

 

Great help for figuring out why I couldn't access DTS w/ Vista.. DTS FAQ's should take a lesson from you.  Thanks!

 

 

MAJ MB

Tuesday 5 May 2009

I was going crazy trying to set up my CAC reader with Vista64.  I've been using a CAC reader at home for the last two years, but I couldn't get it to work on my latest machine until I visited your website.  I didn't even know it was possible to do a firmware update.

 I'll be passing your URL to my Soldiers.  Thanks.

 

COL SS

Saturday 25 April 2009

Thanks for the Warrant Officer magic this afternoon!

 

MSG LW

Saturday 25 April 2009

 

Thanks for all that you have done to make using my CAC easier.  Now, I can do more work.  :)

 

 

LTC MB

Tuesday 21 April 2009

 

I ran into some problems earlier this afternoon getting my CAC card configured for PureEdge so I sent an email to AKO CAC for assistance.  CW3 Danberry responded quickly to my email with some suggestions to follow and then he followed up with a call to my cell phone later this afternoon. CW3 Danberry walked me through a few steps and he had me up and running in a matter of minutes. He was very helpful, courteous and driven to solve the problem. CW3 Danberry is clearly customer focused and the right person to have on AKO Support staff. Great job Chief!

 

 

CPT BW

Monday 20 April 2009

 

Your a Genius! 

 

 

Mr TS (posted on Facebook)

Monday 13 April 2009

 

Chief,  I consider myself a pretty big geek, but I'd be lost with out your website, you have saved me so many grey hairs so many times.  Do you do this in a official capacity or is this all you just helping out the rest of DoD?  Has anyone recognized you for the service you've done for us with this site?

 

 

SFC AO

Saturday 11 April 2009

 

This is a great resource you have created here, keep it up and it is much appreciated!

 

 

SSG LC

Thursday 9 April 2009

Chief, Your fix (installroot3.12a) for the "no valid..." error worked. Again, thank you.

 

MAJ LS

Sunday 5 April 2009

Chief, Thanks very much for your one stop shop site, as you can tell I was excited about getting my OER signed finally.  I will most certainly get this out to everyone on my staff. I certainly appreciate you taking my phone call as well on a Saturday afternoon.

 

CDT PC

Wednesday 1 April 2009

 

Thank you so much so this page.  I finally got my CAC reader working and what a joy it is to finally have this working.  thank you again!

 

 

CPT RJ

Thursday 26 March 2009

 

Your site is the best and great resource.  Put yourself in for CW3, or heck just go for 5!  I can't believe you devote your time like this. 

 

 

Capt MR (USMC)

Thursday 26 March 2009

 

All is good now that I downloaded ActivClient 6.1

 

 

MSG SJ

Wednesday 25 March 2009

 

THIS SITE IS THE BOMB!!!!!! Love it, GOOD JOB CHIEF. Thanks

 

 

Mr KF

Wednesday 25 March 2009

 

Just wanted to say thanks for the excellent website

 

 

LTC JW

Tuesday 24 March 2009

 

Thank you for the quick response and more so for running / maintaining a very useful and informative site.

 

 

COL DH

Monday 23 March 2009

Chief,  Your guidance did the trick!  I am in business with digital signing and Vista. As a note, I sent your link to my staff and printed the poster with the website for the unit bulletin board, and included info in the unit newsletter.

Thanks for what you do to keep us "in the net".

 

SGT NM

Tuesday 17 March 2009

 

We were able to get the ActivClient through AKO and are now able to log in using the CAC reader only because of you.  Thank you so very much!!

 

 

SSG BW

Monday 16 March 2009

 

Good morning Chief!  The DOD Certs did the trick.  Much appreciated.
 

 

1LT WS

Sunday 15 March 2009

 

I am happy to report that I used the info that you provided to logon to DTS from my home PC.  Thank you very much!  You Sir, are a genius!

 

 

LTC JK

Sunday 15 March 2009

Happy Greetings!  I followed your instructions and downloaded the 5.7.3 version of ApproveIt and signed an OER.  Many thank yous.  I will spread your name and web-site!  I have dial up service and it took 1 hour and 46 minutes to download.  Well worth it now that it worked.

 

Anonymous MAJ (USMC)

Thursday 12 March 2009

 

This is an outstanding site! Thanks.  Problem was resolved using IE problem 2, cure 2.  Semper fi!

 

 

LTC ES

Thursday 12 March 2009

 

Approve It 5.7.3 worked, thank you very much Chief.  Hope you don't mind if I reach out in the future.

Thanks again.

 

 

Mr JM (DAC)

Wednesday 11 March 2009

I wanted to send a quick note and thank you for your website assisting with CAC use for home computers. The AKO site had info, and I wasn't having much luck. With a brand new laptop, I assumed I had the 64-bit Vista. But your site actually made me double-check that, and I discovered I have the 32-bit. Plus, the DoD certificates download from AKO was 3.06 and didn't do a thing. I got 3.11 from your site, and it works like a champ all of a sudden.

So thanks a lot for taking the time to create something useful for the rest of us. Keep up the good work!

 

COL DP

Tuesday 10 March 2009

Your advice on this CAC site is great.

 

LTC SR

Monday 09 March 2009

 

Nice site, you are filling quite a void in the DOD world....

 

 

CSM MH

Monday 09 March 2009

This is a great service you provide to our Soldiers. Thank you.

 

SGT CH

Monday 09 March 2009

 

The "downgrade" to Approve It 5.7.3 made it possible for me to sign forms now. Your web-site will be distributed to the Troops. Thanks Again!

 

 

SSG SM

Thursday 05 March 2009

 

Approve It 5.9 worked Great!  Thanks

 

 

MAJ LA

Thursday 05 March 2009

I followed your links and all is good now.  Thank you.  Would you have any issue if your website link was posted on one of our web pages?

 

Sgt DG (USMC)

Wednesday 04 March 2009

 

I just wanted to thank you for putting this site together.  It helped me purchase, install, and utilize my CAC on my personal computer.  The site is very detailed and concise in its directions.  Thanks again for the service you offer here. 

 

 

SFC RG

Wednesday 04 March 2009

 

Approve It 5.9 works!  Thanks for your support and a great website.

 

 

SSG WM

Tuesday 03 March 2009

I was having trouble getting Approve It to work on my computer.  I tried everything I knew to get it going to include all the quick fixes that are posted all over AKO and WWW sites. I called Chief Danberry because nothing had worked for me.  He spent well over an hour helping me with the issues I was having with the problem.  His excellent knowledge of this program and of computer operating systems helped me to get Approve It working on my computer.

Again I thank you Chief for all you help and I will be recommending this site and you personally to everyone I know that has any problems with these programs.

 

MG JJ

Tuesday 03 March 2009

 

Approve It 5.7.3 worked like a Charm.  Thanks!

 

 

Mr BC (Microsoft Contractor)

Thursday 26 February 2009

I think it is us, out in the field, that should thank you for your hard work, willingness to share information, and support of the United States!

 

MAJ PT

Wednesday 25 February 2009

Just wanted to give Kudos where Kudos are due.  You have created a very useful tool for easing everyone's pain and I appreciate your time and effort.  Great Job.

 

CPT CS

Tuesday 24 February 2009

 

Thank you for helping me.  This gets a little overwhelming and it is good to know that folks like you are out there to help strangers..... Thanks again.

 

 

COL AF

Tuesday 24 February 2009

I just want to thank you profusely for your website.  I struggled for 10 hours and stumbled upon your site - I was up within 45 minutes, and I'm not computer literate.

 

SSG AS

Tuesday 24 February 2009

 

Thanks Chief, ApproveIt 5.9 works great!  I am very grateful

 

 

Mr MS

Tuesday 24 February 2009

 

Thanks for your site... I couldn't figure out what my problem was... until I ran the program to install the DOD certs...

 

 

SSG RS

Monday 23 February 2009

 

Chief!  It worked! Thanks your the best!  I'll tell everyone about your site.  I just deleted the 5.8.2 and uploaded the  5.7.3 ApproveIt and it worked, I'll help everybody now.

 

 

CW2 NW

Sunday 22 February 2009

 

Thank you for the CAC website

 

 

SSgt SB (USAF)

Wednesday 18 February 2009

 

Thank you for the quick response!  I think your website is great!

 

 

SGT DC

Tuesday 17 February 2009

 

I purchased an SCR3310, hooked it up and it worked without a hitch.  Guess the SCR331 is not very compatible with Vista.  Thanks for your help.

 

 

SGT LM

Saturday 14 February 2009

 

Thanks so much.  When I finally decide to install my CAC reader and stuff on my laptop with Vista 64.  I know where to go if I have issues.  Thanks again.

 

 

SPC IW

Saturday 14 February 2009

 

Outstanding job on this page Sir.  Easy to use website and shows exceptional motivation in take care of troops!

 

 

Mr BW

Friday 13 February 2009

 

Just a quick note to say THANKS!!!! for posting the updated DBSign.  It resolved a problem that two days of uninstalling and reinstalling DBSign, cleaning registries, cache cleaning and IE settings tweaking could not fix.  This problem was happening with DBSign v 2.3 on AGM Vista v8.6.

 

 

MAJ BH

Friday 13 February 2009

 

I am highly impressed with this CAC website...  Handy link to have :)

 

 

LtCol SM (USAF)

Thursday 12 February 2009

 

Thank you so much.  The upgrade to ActivClient 6.1 did the trick

 

 

CPT RJ

Tuesday 10 February 2009

 

Your website is an invaluable service.  When you for for CW3, 4, and 5, let me know and you have my highest recommendation.  If there is anything more I an do for you, you let me know.  I will follow your advice and if I have  more problems will be in touch.  Thank you for the quick turn around on my problems.  I cannot believe you are so fast as you must have hundreds of inquiries, issues, and problems everyday.  Nevertheless, so far, you saved my butt and done more than AKO.

 

 

Contractor SA

Tuesday 10 February 2009

 

Just a note to say thanks for your assistance with solving an error with Pure Edge.  I have your page bookmarked!!

 

 

Capt SJ (USAF)

Tuesday 10 February 2009

 

I really appreciate all the help your site has offered me so I really wanted to offer any info that might help others get set up that much faster.  Thanks again!!

 

 

CPT JT

Tuesday 10 February 2009

 

Most helpful site I have found concerning Army help.  Now how about some NCOER bullets and make my job even easier!

Great site.  I made this Infantryman's life much easier  Now if I could sign Pure Edge documents in Vista..  I'm hoping 5.7.3 will do it for me.

 

 

SSG MO

Monday 09 February 2009

Great site Chief, had problems with a friends PC getting Vista 64 bit to log in with CAC. Found the solution on your site!

 

LTC JP

Sunday 08 February 2009

Thank you for your support and running this site - I am up and running again.  It is obviously keeping you busy as it the top of the Google searches.  I gave up trying to find this doing AKO searches.  (Sign box was staying Gray when attempting to sign forms).

 

1LT SM

Saturday 07 February 2009

 

I got it fixed--thanks for your quick replies and interest in helping.  I rolled back to Approve It 5.7.3, reinstalled the DoD certificates, and tweaked ApproveIt installation and got it to work.  All's well.

 

 

2LT LP

Thursday 05 February 2009

 

Thank You....That is all I can say.......THANK YOU!   I found the Approve It software that I didn't have installed to actually sign documents.  Once I found your website, I was good to go in less than 3 minutes!

 

 

1LT TN

Tuesday 03 February 2009

 

I am all set now thanks to your DoD Certificates link.  Thanks so much, your resources are the best I have been able to find!  I've been trying to get this up and running for the past 6 months with no success.  Glad to see someone out there supports Soldiers on M-Day status.

 

 

Mr CO

Monday 02 February 2009

Thank you Sir, this fix worked! (updated DBSign Software)

 

LTC JB

Sunday 01 February 2009

 

Thank you!  Done, problem solved.... what a blessing!!! (downgraded Approve It to 5.7.3)

 

 

SSG ML

Sunday 01 February 2009

 

Chief, your one-stop site just saved me hours of searching and some number of incorrect installs searching the net for guidance and software to set up a Vista run Dell 1525 with an SCR3310 CAC reader.

 

 

SSG JW

Wednesday 28 January 2009

 

Your website is great, just the thing I have been saying CAC users needed since AKO posted their not so great resource center.  I have been sending the link to all my Soldiers.

 

 

SGT HA

Wednesday 28 January 2009

 

My Approve It works now.  I wouldn't have been able to do it without your help.   Thank you.

 

 

SSG AB

Wednesday 28 January 2009

 

Thank you for your website MilitaryCAC.com and the time you invest to help me and our fellow service members.  What you do goes far beyond anything I could put in words.  But express how grateful I am, and the time you invested in helping me with my problem with installing my software issue.  I salute you for your time, your support, wish you the best in your future.

 

 

Mr CB

Tuesday 27 January 2009

 

Yes... it sure did fix the error... I want to extend my most sincere gratitude on the service you are providing others.  I know we will be in contact again :-)

 

 

MAJ MC

Monday 26 January 2009

 

You have a great website.  The FAQ section was really useful with embedded solutions.  Thank you for responding to my question within 24 hours.  (Let me know when you are getting out if you need a reference).

 

 

MAJ DB

Thursday 22 January 2009

 

I just finished installing the CAC software on my laptop, I did this before on another laptop without your guide (trying to find everything on AKO).  You just saved me a bunch of time and some of my hair that I don’t have to pull out!  Thanks a lot for the guide, I will show it to everyone that I know!

I really appreciate your efforts on the site.  It’s awesome!

 

MAJ MC

Wednesday 21 January 2009

 

Thanks for the help Chief - Great website.  Installed 5.7.3 and it worked.

 

 

LTC BL

Monday 19 January 2009

 

Just wanted to thank you profusely for creating this website.  I had to rush and get a leave form signed back in Africa after I showed up at Fort Bragg over a long weekend.  No access to CAC readers, so I spent the afternoon with my new reader and going through the instructions on your site.  Thanks for doing this.  You're right - much more intuitive than AKO!!!  I'm not sure I would have negotiated my way through the AKO maze. :)

 

 

Mrs BM

Sunday 18 January 2009

 

AWESOME!  Highly recommended, great customer service - can tell when one enjoys what they do.  Very efficient and a wealth of knowledge.  THANKS VERY MUCH!

 

 

SSG OF

Sunday 18 January 2009

 

Chief, Thank you for your help, this website is truly helpful.  I will make sure to pass it along to anyone who needs it.  Once again thank you.

 

 

1LT SM

Wednesday 14 January 2009

 

You Rock.  Chief, Thanks for helping me fix the problem I had with ApproveIt!  Saved me A TON OF TIME!!!  Thanks for all you do.

 

 

LTC SB

Sunday 11 January 2009

 

Wow - what a great resource you are providing to us G6 folks.  Thanks.

 

 

SSG CS

Saturday 10 January 2009

Chief,  Thank you for the help.  Your "One-Stop Shop" was a great help when I followed it to the letter.  Because my CAC is a CA-20, I needed approve it 5.7.3 and could not find it.  After contacting you I was sent a link to the software.  The last problem I had after all the software was correct was I could log on but could not get past the card validation page to be redirected to my AKO account.  Which you were able to assist with again after taking the time to personally contact me and suggested to get to that page and then add this page to my trusted sites.  Thank you again, your page is a great asset to the Army home user and a link should be added to AKO.  

MSgt JR (USAF)

Thursday 8 January 2009

 

You went above and beyond helping me configure my personal laptop.  I appreciate your professionalism, courteousness, and technical expertise.  Your website is full of great information and very helpful.  Thank you!

 

 

CPT NK

Thursday 8 January 2009

 

Thanks for your page, I was having problems with both my state account and my AKO for the last year with my new personal laptop.  I still had to use my old laptop to access my government email.  Until today.  I installed an internal reader and did a fresh install, but it still was not working.  I then contacted the state help desk and they were stumped too!  I finally came to your site and in minutes it was resolved.  I did a few things at once, clear history and added the AKO and state webpage links to trusted sites and now it works. 

I would have never found this on the AKO/CAC pile of links.

 

 

TSgt CM (USAF)

Thursday 8 January 2009

 

Worked like a charm Chief!  Firmware update enabled Vista to pick up my SCR-331 CAC reader

 

 

SSG RL

Wednesday 7 January 2009

 

Chief, Thank you very much for the assistance.  Upgrading to ActivClient 6.1 did the trick for me

 

 

MAJ MB

Monday 29 December 2008

 

Thanks for the help  I have been trying to get this done for a while now.  With your helpful website, it was done in no time.

 

 

SGM CJ

Monday 29 December 2008

Chief,  Awesome information on your webpage!  I was pulling out what hair I have left when I upgraded to Vista and could not get DTS to work correctly.  Your tips worked perfectly.  Thanks for the info.

 

 CPT GC

Wednesday 24 December 2008

 

A true technical EXPERT and model Soldier!  Chief Danberry assisted me over the phone while he was driving home from work!  He walked me through the steps I needed to take in order to ensure that I could digitally sign in Pure Edge.  He is truly a "cheerful giver!"  Thanks Chief!

 

 

WO1 TG

Tuesday 23 December 2008

Thanks Chief, got the DB Sign for Windows Vista working now.

 

IT2 JC (USN)

Sunday 21 December 2008

 

I just wanted to drop you a line, and thank you for the site you put together. 

The Army seems to be the only branch that has this anywhere remotely near right.  Your resource was able to point me in the right direction and at least tell me what I needed (what version of ActivClient, and who controlled the software licenses).

Thank you for the extra work you've put into this.  You've definitely gone above and beyond helping everyone out.

 

 

SFC RP

Wednesday 17 December 2008

 

THANKS.  Everything is good to go now (after downgrading to ApproveIt 5.7.3).  I'm putting a checklist together for my troops so they can get their own CAC readers working.  (I recommended he use the current notes page).

 

 

Mr CS

Wednesday 17 December 2008

 

My compliments to the useful website

 

 

SSG CJ

Monday 15 December 2008

 

Thank you Chief, Approve It 5.7.3 is all I needed.  The Sign button is no longer grayed out.  I greatly appreciate your time.

 

 

Mr BS (posted on Facebook)

Sunday 14 December 2008

 

Chief, many thanks for getting the info that you do.  I refer our customers to www.militarycac.com frequently.  Thanks again for your efforts in getting the word out.

 

 

CPT KB

Saturday 13 December 2008

 

Thank you for the quick response and for looking into using DTS access on my MAC.  Finding MilitaryCAC.com was so helpful - I'd been locked out of AKO for not resetting my password after a CAC login and there were no readily available CAC enable computers around.  Thanks for your help

 

 

SGM RD

Friday 12 December 2008

I tried your recommendation of using the older version of ApproveIt (5.7.3), and it worked.  I was surprised to actually receive feedback from you via email, and even more surprised to hear back from you the very next day.  Awesome response time on your behalf and awesome website for CAC problems.  Keep up the good work and I will certainly be recommending you to my Soldiers.  Take care and God bless!

 

1SG MT

Friday 12 December 2008

 

You are terrific!  I have BA in the morning, so I am very grateful for the assistance.  I was able to digitally sign the form

 

 

SGT SJ

Wednesday 10 December 2008

 

Thanks for the assistance, IT WORKED!!! (Cured problem he had with AKO booting him off after selecting his certificate)

 

 

COL JG

Tuesday 9 December 2008

Just a note of thanks.  I had the grayed out sign button on pure edge viewer no matter what I tried … followed your instructions – ended up uninstalling both pure edge and approve it BUT it worked!!! 

Thank you for your outstanding/detailed instructions and your one-stop shop!!!

 

MAJ KB

Monday 8 December 2008

 

I just find it amazing there is someone out there so willing to assist the ignorant and clueless

 

 

 

COL(R) EB

Monday 01 December 2008

Just wanted to say thanks.  The helpdesk of DOIM was no help.  Your website helped me in short order.  Will pass along your website to others (helpdesk included.)

 

SSG JL

Saturday 29 November 2008

Approve It 5.7.3 worked like a charm, I only wish I had had that software a couple days ago.  Thanks for the great resource! It seems odd that the older version works better than the newer one. I guess they aren’t optimizing for win XP SP3.  Ah well I'll be sure to help out the other guys at work and point them to your site too. Thanks again.

 

MSG DE

Saturday 29 November 2008

Thank you Chief Approve It 5.7.3 worked great. Your site was very helpful thank you again.

 

COL BG (USAF)

Friday 21 November 2008

 

Well done Chief!  Thanks for providing expertise on military CAC use at home.  Your site provides an invaluable resource that is missing in today's Military IT support structure.  I really appreciate the personal time you spent troubleshooting my CAC software issues.

 

 

Mr PC

Thursday 13 November 2008

 

First, let me say thanks so much  for your work on this project!  Your sacrifice of your personal time has saved countless hours for many throughout DoD.  I learned of your site from an Air Force Major whom you recently assisted.

 

 

MAJ JM

Wednesday 12 November 2008

 

Using your website, I was able to resolve the problem and sign the form.  Thanks for your help--Great Website.

 

 

Mr RV

Wednesday 12 November 2008

 

Very well done, very easy to read.  Thank you for taking the time outside your normal duties to put together this information.  I searched .mil domains for 4 hours today and couldn't find any answers to my questions about using CAC cards on non-networked machines (while at work).  Your website and your presentation of information helped me tremendously in less than 10 minutes.

 

 

MAJ JS

Wednesday 12 November 2008

 

CW2 Danberry - Your website is great.  It does just what you wanted it to do, help the rest of us.  your Cure2 for DTS solved my problem when my chain of command was unable to.  Great to still have your support.

 

 

MSG JW

Monday 10 November 2008

 

I just wanted to say this is an awesome site.  Thanks again Chief!  I took your advice and purchased the SCR-3310 from the BX.  The new reader worked like a charm with my Windows Vista 64bit edition. 

 

 

Mr MD

Monday 10 November 2008

 

Thanks for your help.  Awesome web site by the way.  I would never tried to install the reader at home without your help!

 

 

CW2 ML

Tuesday 04 November 2008

 

I have downloaded everything and was able to sign onto AKO.  I thank you for your website and help.  I will use that to help my Soldiers in the future.

 

 

MAJ MP

Thursday 30 October 2008

Chief, Thank you for your time and service.  This website is awesome.  With your help I am now able to access Pure Edge on Vista and use my CAC reader.  Keep up the good work and I will be sure to share your site at HRC.

 

SSG DH

Wednesday 29 October 2008

Thanks for the awesome and easy to follow website you have. You’ve made my job a lot easier. Take care

 

MAJ LR

Wednesday 29 October 2008

I wanted to email you and THANK YOU once again for taking the time yesterday evening to assist me in loading my CAC reader on my personal computer.   I appreciate the time you spent talking me through the installation process.  You have impacted many Soldiers and will continue to do so.  It is so refreshing to know that people like you are out there so willing to assist others and share knowledge with them!  Again, Thank you for all you do; you can bet I will send soldiers to MilitaryCAC.com site for assistance! 

 

SSG EK

Tuesday 28 October 2008

Thanks very much. We got the 1SG's computer all up and running perfectly. My Commander wants to know where he can put you in for an award for your website. Again thanks.

 

LTC LD

Monday 27 October 2008

You sure know your stuff and have made it easy to figure things out using your website, web pages, and links!  Thanks again!  I bet your unit (and all AKO users who know about it) are glad to have your computer expertise. I appreciate that you are being practical as in down to earth so even us computer challenged can get it!!!!

 

CPT SH

Thursday 23 October 2008

 

I was able to sign Pure Edge form sent to me by email.  I had to go into Approve It and change to my certificates instead of Epersona.  Again...Thank you for your site and for helping Soldiers out there.  You are doing a great thing!!!!

 

 

SGT TG

Wednesday 22 October 2008

 

Thanks for the update.  I finally got this to work after a few installs and re-installs.  Your site is great. 

 

 

CPT JB

Wednesday 22 October 2008

 

Chief, I called and you helped.  No officer will ever admit to success without an NCO and a Warrant close by.

 

 

MAJ DW

Tuesday 21 October 2008

 

It worked Great.  Thanks

 

 

SSG CG

Tuesday 21 October 2008

 

Thanks again for everything.  I can't imagine how things would be without guys like you around.  Truly a superb asset of this great United States.

 

 

SFC JS

Monday 20 October 2008

 

Love the site, I have tried to get it out to all of my users.

 

 

CW3 EA

Monday 20 October 2008

 

Thanks for your assistance last night (via phone)

 

 

MAJ DV

Friday 17 October 2008

 

You are the man!  It finally worked and I have signed forms on my hard drive and on AKO's MyForms.  Thank you very much for the expert help.

 

 

SGM JN

Wednesday 15 October 2008

 

I appreciate the time and effort you put into assisting Soldiers with making their home systems work.  Thank you.

 

 

Mr GP

Tuesday 14 October 2008

 

Thank you, everything on Vista works A-Okay now!!  Your website is a wonderful one-stop to get everything answered!

 

 

1LT HR

Monday 06 October 2008

 

Just wanted to say thanks.  This website was a lifesaver!

 

 

LTC GH

Friday 03 October 2008

I wanted to thank you again for your efforts last night.  It is one thing to maintain a website, but to spend an hour plus of your time helping a complete stranger is going above and beyond.  I hope your superiors know how much you are giving to your fellow soldiers.

 

CPT AM

Thursday 02 October 2008

Chief, Just wanted to let you know you're my favorite person in the world right now.  I spent about three hours trying to get an SCR331 USB reader to work on my Vista system...I could not for the life of me find a driver that would work until I ran across your site.  Thank you so much...it's embarrassing for an old SIGO like me to have so much trouble but, as usual, a warrant officer saved my ass.  Thanks!

 

1LT SL

Friday 19 September 2008

 

Great site by the way, a valuable asset for Leaders and Soldiers alike.

 

 

COL SR

Tuesday 16 September 2008

Let me first state that I appreciate what you have done with your web site.  You are providing us a great service.  The AKO staff is not user friendly when it comes to CAC issues.  I remember when they first told us that we could purchase a CAC reader and needed middleware, but you could only get the middle ware from the installation IMO.  Which you and I know is not much help for USAR or ARNG Soldiers.

 

SGT SJ

Wednesday 10 September 2008

For what it is worth, I want to Thank You for your assistance...I was just on the phone with my Commander and he too is trying to get his CAC working properly for sessions and digital signature. He may call you for help if needed. Thanks again

 

COL TC

Saturday 30 August 2008

Chief, just wanted to let you know your directions worked perfectly. We were able to walk through the installation. It took us a little longer than expected, but it worked. Thanks for your help.

 

LTC JA

Friday 29 August 2008

 

Chief Danberry took an hour out of his Friday evening to fix a vexing Vista/CAC reader problem that I could not solve.  He had to “go back” to an older version of a CAC driver AND a older version of ApproveIT to get my Vista based system to accept my CAC reader/install ApproveIt. I have attempted to install my reader several times but could not have guessed installing an older version would have fixed my Vista/CAC card problem.  Chief Danberry operates like a Visa commercial; his assistance is priceless. Thanks Chief!

 

 

CPT LS

Friday 22 August 2008

 

Much thanks again.  You max out the concept of Selfless Service

 

 

CPT BW

Friday 22 August 2008

 

Chief Danberry is awesome, a great American Soldier who is relentless in his support for the everyday Soldier.  Awesome help.

 

 

MAJ JH

Thursday 21 August 2008

 

This is my 2nd time that Chief Danberry has spent over an hour walking me through the installation process.  The first time was for my desktop and this time was for my laptop.  Both times he was very thorough in knowing exactly what to do.  He was very patient and helpful and had an answer for any and every question that I had.  I can't recommend him highly enough, I just wouldn't use anyone else for any CAC or AKO questions.  Combined he spent close to 3 hours on both installations and you'll never find that type of customer service anywhere else.  You've got to use this service!

 

 

Ms SM

Tuesday 19 August 2008

 

Chief, this is a super resource.  Really a nicely laid out site.  Do mind if I share this with my fellow IMOs?

 

 

CTR GS (NAVY)

Tuesday 19 August 2008

 

Thanks for the link.  After registering with the Navy Reserve website, I was able to surf around and finally find the Active Client Software.

 

 

SMSgt AK (USAF)

Saturday 16 August 2008

 

Thank you very much for establishing your website!  I'm in the Air Force, have a personal laptop and don't have CAC access.  I had tried to get the computer folks to assist, when they found out it was my personal computer and that I was using Vista - he informed me that he hates Vista and since it was a personal laptop he said he could not help me.

 

 

CPT MP

Saturday 16 August 2008

 

I downloaded the new DoD certificates and everything works well now.  Many Thanks.

 

 

MAJ CP

Saturday 16 August 2008

 

I really thank you for your assistance.  I uninstalled 5.8.2, installed 5.7 following the link off of your website, and successfully signed an NCOER a few moments ago.  Your solution was both easier for a non-technical users to follow and less intrusive to my computer's operating system than what was proposed from replies to my AKO forum posting. 

I will take the liberty of passing your website around my Battalion - as my Soldiers start to try and comply with the new rules.  No doubt some them will run into the same issues I have.

Thanks again - appreciate all the time you put into helping your fellow Soldiers!

 

 

SFC MM

Friday 15 August 2008

 

Chief Danberry is an excellent resource for any CAC issues.  I called him with a signature problem (NCOER's) and he without hesitation helped me figure out my problem.  He is very knowledgeable and friendly.  We spoke an hour with my issue and not to mention we were on his free time, he is an ace and a "God Send" resource.  Give him a call and I know you won't regret it.  All your troubles will melt away and you can be problem free!  Chief, thanks for everything!

 

 

CPT SD

Wednesday 13 August 2008

 

Thanks a million after installing v3.06 I was good to go.  I previously had Install Root 2.2 only but the 3.06 did the trick.  Thanks again.

 

CDT GA

Tuesday 5 August 2008

 

I just wanted to say thank you for the help. I have never been to any site that has been this accurate. Everything worked exactly how your site said it would. Quickest, easiest install ever. Thank you again for the help.

 

 

CW3 NH

Friday 1 August 2008

 

I'm glad you are out there.  I have been frustrated looking for information on CAC readers.  My wife is an IMA attending the non-resident War College and needs one to complete her course work.

 

 

CPT JW

Thursday 31 July 2008

I was using ApproveIt 5.8.2, with PE 6.5 ....took your advice and installed 5.7.2 ApproveIt and "BAM" it's good to go.  You the man Chief, thanks big time, whew!  What a relief...no more frustration...

 

MAJ JH

Tuesday 30 July 2008

 

I just want to thank you for taking almost 90 minutes to get me through this issue!  There is no place that I know of that would put that kind of effort in customer service.  I highly recommend your website and your support to anyone out there who has any type of CAC issues involving their computers.  I would be glad to recommend you to anyone.

If you can get a computer-illiterate person like me to get it installed, you can help anyone!

 

 

MSG HS

Tuesday 29 July 2008

Chief,  Man you are good !!!!  Approve It 5.7 was all that I needed.  It works like a charm now !! Thanks a lot. Your web site will be recommended to my Soldiers.

 

LTC MS
Monday 28 July 2008
Thanks so much for your online instructions and for your personal assistance.  I couldn't have got it working without you.  (Utilized Crossloop to assist via Remote Assistance over the internet)
 
LTC MA
Friday 25 July 2008
 
Approve It 5.7 did the trick!  I very much appreciate your assistance
 
 
1SG ES
Wednesday 23 July 2008
Sir, I just want to thank you for all the help you gave me on getting my CAC card set up.  To all who view this site I want to let you know that this site is not a hoax.  I personally called the Chief on his cell phone and he stayed on the phone with me until I got everything working properly.  And he was very nice about it.  Never got frustrated with my lack of knowledge.
 
MAJ JS
Tuesday 22 July 2008
 
I really appreciate your website....it helped me configure my work laptop and home computer about 5 months ago.  Please keep up the great work - you're helping a lot of people out there.
 
 
1SG RG
Saturday 19 July 2008
 
Chief Danberry was very courteous, knowledgeable, and friendly. He spent a couple hours assisting me with a problem with Pure Edge. I would highly recommend his services to any Soldier in need. Thank you, Chief Danberry for everything.  (Utilized Crossloop to assist via Remote Assistance over the internet)
 
 
MSG TG
Thursday 17 July 2008
 
That is absolutely crazy, but Approve 5.7 worked!  I just signed the same NCOER that I couldn't sign yesterday using Approve 5.8.2.  Thank you so much for taking your time to do this!  I even asked the local DOIM about this and they couldn't figure it out either.  Thanks again!
 
 
SGT JT
Tuesday 15 July 2008
 
Thanks for your help, your site has helped me tremendously.  I have also directed many people in my unit to your site for their CAC issues.  Again, thanks for your help.
 
 
SFC JH
Tuesday 14 July 2008
 
I know a few others that have Vista and I'll inform them on this fix of installing 5.7 instead of 5.8.  They can get a hold of you if they have further questions.  Thanks Chief.  Good thing we have people like you.
I'm also glad to see someone can help us Vista users
 
 
TSgt BA (USAF)
Monday 14 July 2008
Awesome site!  MilitaryCAC.com is crossing over into the blue  ha-ha.  I work with Liaison Officers who unlike normal reservists work out of their homes.  They use personal computers with no technical support, and I am the only tech support they have.  With many other duties assigned, I've been thinking about putting together a forum, but came across your site--AND Love It.  So, instead of re-inventing the wheel, I'm going to send folks to your site.  This site is helpful for techies like me, and for everyday military like us.  Thanks Chief!
 
Ms JO
Saturday 12 July 2008
 
I've searched many websites for this info on turning off Protected mode to access DTS and couldn't find it until I saw your DTS tip.  Thanks for taking the time to post the tips.  I'm sure your going to help many people
 
 
SSG JF
Friday 11 July 2008
 
You fixed it for me!   Thank you Sir.  That was terrific.  I have never been able to digitally sign any forms on my laptop until just now, and Approve it 5.7 fixed it.
 
 
SSG AG
Monday 07 July 2008
 
I have no question for you.. I only have high remarks and praise for your website!  Your website has simplified the arduous task of searching the vastness of the internet for CAC drivers and software. Keep up the excellent work, Sir!!
 
 
1SG RM
Sunday 06 July 2008
 
Uninstalling Approve It 5.8.2 and installing 5.7 definitely fixed my problem of the word sign staying grayed out on my Windows Vista computer.   I am up and running and was able to sign all my NCOERs.  Thanks for your quick support and quick response back.
 
 
CDR DC (Navy)
Saturday 05 July 2008
 
Chief, first let me say how impressed I am you have taken this on.  Your goal to educate is worthy and your effort impressive!  I'm Navy and no one in the Navy is doing this.  I have seen your site mentioned in all kinds of chat rooms by folks from all services trying to make this work.
 
 
SA HS
Tuesday 01 July 2008
 
The information on installing ApproveIt 5.7 instead of 5.8.2 on my Windows Vista computer worked perfect!!!
 
 
CW3 DF
Saturday 28 June 2008
 
Your solution for signing onto DTS with Vista lowered my blood pressure by 10%.  Thanks
 
 
CW4 AB
Friday 27 June 2008
 
I greatly appreciate the professional assistance I received in configuring the electronic signature authority regarding the evaluation reports via AKO.  I will recommend this site before any other.
 
 
LTC JB
Wednesday 25 June 2008
 
Nice site, wish the AKO folks could take a look at what usability means
 
 
LTC PK
Wednesday 25 June 2008
 
Thank you very much for your assistance
 
 
SGT JL
Sunday 22 June 2008
 
I was experiencing a problem with a couple of programs.  Chief Danberry was extremely patient and very helpful.  He methodically and quickly identified the issue and was able to provide a requisite fix.   (Utilized Crossloop to assist via Remote Assistance over the internet)
 
 
MSG JC
Saturday 21 June 2008
 
Using your instructions about going through the hardware tab FINALLY got my CAC reader to register properly.  You should be given an award for making this information available.  It isn't anywhere on AKO!  Thanks!  :)
 
 
SFC WM
Friday 20 June 2008
 
Chief,  I would like to thank you so very much for your assistance today. There is no way I could have done the install of my CAC without your help. I know that I wouldn't have been able to even contact the AKO help desk and have someone stay on the phone with me for over 3 hours to get me all set up and then to check to verify that everything was working properly before actually hanging up.
I have to say that I would have never thought to uninstall the McAfee Anti-virus to get things to work.

Thank you again SO VERY much for your excellent assistance, support and understanding that not all of us are computer savvy.
 
 
LTC JF
Thursday 19 June 2008
Your web site is fantastic and answers questions I had about Vista and CAC readers.  I ordered the SCR3310, followed your instructions and I am able to use the CAC at home for multiple official uses on my Toshiba X205-S9800 Laptop. VERY much appreciate your hard work to assemble all this information.
Again, I really appreciate you taking the time out of your life to keep us informed.  This stuff is not easy or intuitive.  It's probably a labor of love but you should really get something for your efforts.
 
SGT DG
Wednesday 18 June 2008
 
Sir, I just wanted to thank you for this page.  I work Help Desk for a military organization, and this page is very helpful!  Just thought I'd say Thanks!
 
 
MAJ KC
Monday 16 June 2008
 
Thanks, it works perfect now (with the older version of Approve It).  I appreciate someone keeping track of these issues and finding solutions.
 
 
CPT WB
Friday 13 June 2008
 
Chief:  I was having a rough time finding all the stuff I needed to get my home computer CAC capable.  I found what I needed on the reader, Pure Edge, and DTS all on your page.  I need them all as I am on leave and will have to use them.  I appreciate all the work you must have done to get the info together.  Thanks a bunch!
CSM GP
Wednesday 11 June 2008
CW2 Danberry provided excellent assistance.  Can only wish that the Army's help desk was this professional and efficient.   (Utilized Crossloop to assist via Remote Assistance over the internet)
SFC SP
Saturday 07 June 2008
Sir, I want to thank you for creating MilitaryCAC.com.  It is the most complete information I've found on CAC use for personal computers.  You solved my problem with PureEdge signatures;  I had no idea how important the DoD certificates were.  I am recommending your site to all my friends and coworkers.
CSM GP
Wednesday 04 June 2008
I want to tell you what a outstanding job you did on the website.  I found the page very informative and easy to navigate
ABH2(AW) JM (Navy)
Tuesday 20 May 2008
Chief Danberry;  You definitely are a life saver, and if you are so willing to help a total stranger I could only imagine what you do for your troops.  I want to thank you very much for your help.  It is very seldom that one could come across people as helpful and willing to go above their call of duty and I do appreciate it very much.  Everything worked absolutely perfect thanks again.
SFC BB
Monday 19 May 2008
Your website was very helpful in accomplishing the installation, users must still follow your instructions to the letter if they wish to achieve results.  I'm spreading the word to all I can so any Soldiers looking for either a new computer or laptop can feel at ease with the compatibility of Vista, ActivClient 6.1, PureEdge 6.5, DoD Certificates, and ApproveIt Desktop 5.8.2
1LT JA
Friday 02 May 2008
I just want to thank you.  After a bit of effort and some tweaking of the steps - it worked perfectly!  Thanks very much for the pointer.  And if anyone needs any help, I am on Ubuntu Forums as jsast21 and would be glad to talk through how it worked for me.
CW2 JY
Sunday 20 April 208
Thanks for the quick response Mike.  It worked as advertised.  Thanks again.
SSgt JW (USMC)
 Thursday 03 April 2008
CW2 Danberry, Thank you, Sir!  That worked perfectly!  Your website is a lifesaver!
Mr PM
Thursday 27 March 2008
Thanks for the quick response.  It didn't occur to me to download the latest DoD Certs.  I was looking for something that was a step by step (1,2,3) guide for signing Pure Edge documents with Approve It and when I saw that section I decided that I probably had the latest version so I ignored it.  Thanks again and thanks for the great webpage!
 
COL FJ
17 March 2008
I received outstanding technician support from Chief Danberry.  This was absolutely the best technician support I received in my 28 yrs of service.  Thanks very much  (Utilized Crossloop assist via Remote Assistance over the internet)
MAJ RG
Friday 14 March 2008
Hey Chief,  Well, it is working now!!  Thanks so much.  And there is definitely no need to apologize for being long-winded.. that just speaks to your commitment to helping people out in a thorough manner on your time.  Thanks again.
MAJ SS
Monday 03 March 2008
Thanks for your help and I appreciate the time and effort you put into your website. Very helpful and well done!
CPT RM
Thursday 14 February 2008
 
I like your CAC Resource page.  Mind if I either model my resource page off of yours or even provide my users a link?  Well done!
Mr JB
Thursday 14 February 2008
Just wanted to say good job with the site
SSG SL
Saturday 2 February 2008
I want to commend you on your top notch site you have.  I recommend it to all members in my battalion who are attempting to install CAC readers and troubleshoot their systems.  Perfect all in one source with simple instructions to cut through the technical maze of instructions.
MAJ WC
Wednesday 23 January 2008
I'd like to thank you for putting together such a great, comprehensive, reference.  It has been a great help.  I will pass it on to all my Soldiers.  Hooah!

SSG KF

Monday 3 December 2007

 

I wanted to thank you for your web page Common Access Card.  With the information you provided, I was able to quickly install everything I needed to be up and running in minutes.  This is the first time I have ever done anything like this.  Your web page not only made this possible but easy considering all I started with was a card reader, no software or drivers.  After looking at AKO link for CAC page yours is truly user friendly!  I can even sign documents.  I am fully operational.

 
 
If you have questions or suggestions for this site, contact CW3 Michael J. Danberry

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Last Update or Review:  Wednesday, 28 July 2010 18:04 hrs