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Common Access Card help for your
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HOW TO ACCESS THE

Remote Access Portal image

Via a Windows Computer

 

 

Note: Accessing the USAR RAP will keep your ARNet account active between Battle Assemblies (BA).  You do need to [already] have an ARNet account before attempting to access.  If you don't have an ARNet account, Army Reserve Soldiers can request one via:  https://aramp.usar.army.mil which is NOT ACCESSIBLE from your home internet, meaning you will have to go to your Reserve Unit to request an account.  (You need to have your AKO username and password ready).

NOTE: For problems or questions regarding your ARNet account, call the Army Enterprise Service Desk-Reserve

 

Helpful guide

 

Mac Users go here

 

 

Accessing the USAR RAP requires the following pre-access steps listed below and an active Army Reserve Network (ARNet) account before continuing. 

 

If you can already access your mail.mil email from your computer, you may already have PreAccess 1-4 complete, but still need to complete PreAccess 5.

 

Pre usage Steps
PreAccess 1:   Have a CAC Reader
PreAccess 2:   Install the DoD Certificates
PreAccess 3:   Use built in or install ActivID 7.1.0.153
PreAccess 4:   Internet Explorer Adjustments (including adding 'army.mil'
                        to compatibility view settings)
 

 

Installation Steps:

 

Download the Citrix Workspace app file from: 

https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html

 

Click on blue button titled:  Download Citrix Workspace app for Windows

blue download button

 

Click down arrow (next to Save) and select Save and Run

Download Bar

 

image from phone

 

 

Select Start

Install Citrix Workspace

 

 

 

Click the box next to I accept the license agreement then click Install

Select I Accept

 

 

You will see it installing

see it instaling

 

 

Select Finish

Select Finish

 

 

You must restart computer

Restart Computer

 

 

 

After restart, click Do not show this windows automatically at sign-in, then Close

After restart

 

 

Go to this web address:

https://rasxtra.usar.army.mil

 

Select your Authentication (16 digit) certificate, click OK

Authentication Certificate image

 

After entering 6-8 digit CAC PIN, click OK

Entter PIN

 

Read the USARC Alert, then select Accept 

USARC Alert message

 

Will need to Run this control

Runthiscontrol

 

Select your Authentication (16 digits) certificate, click OK

Authentication Certificate image

 

After entering 6-8 digit CAC PIN, click OK

Entter PIN

 

Read the USARC Alert, then select Accept 

USARC Alert message

 

Check the Do not show me the warning for this program again box, then click Allow

Wants2Run

 

I hope you don't receive this.  I was unable to get past this point

error

 

If you can get past the error above, I believe this is what you will see.

The below cannot be verified.

 

Click the AR Desktop icon

ARNetDesktop

 

Connecting to ARNet

Connecting

 

Select your Authentication (16 digits) certificate, click OK

Authentication Certificate image

 

 

After entering 6-8 digit CAC PIN, click OK

Enter PIN

 

Click OK

Verify CAC

 

Read US DoD Warning Statement, Click OK

Read Warning

 

Click Sign-in options

Pick Sign in Option

 

Click either of the smart card chip icons

Selecing Smart Card

 

Look for the 16 digit number@mil certificate, then enter PIN

Look for ID cert

 

Waiting to login to the ARNet

Please Wait

 

You are logging into a virtual version of your ARNet desktop

 

 

More information:

You can use Outlook on this virtual desktop.  Please wait about 5 minutes after you log into the server before clicking it, or it will fail.

 

Do not save any files on this desktop, as they will get deleted.  Save files to your network drives.

 

If you have problems with the Army Reserve Remote Access Portal, contact the help desk

 

 

If you have questions or suggestions for this site, contact Michael J. Danberry

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Disclaimer

 

ACRONYM Reference Page

 

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Last Update or Review:  Monday, 01 June 2020 13:42 hrs

 

The following domain names all resolve to the same website:  ChiefsCACSite.com, CommonAccessCard.us, CommonAccessCard.info, & ChiefGeek.us