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Common Access Card help for your
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HOW TO ACCESS THE

Remote Access Portal image

Via a Windows Computer

Note: Accessing the USAR RAP will keep your ARNet account active between Battle Assemblies (BA).  You do need to [already] have an ARNet account before attempting to access.  If you don't have an ARNet account, Army Reserve Soldiers can request one via:  https://aramp.usar.army.mil (You need to have your AKO username and password handy).

NOTE: For problems or questions regarding your ARNet account, call the Army Enterprise Service Desk-Reserve

 

Mac Users go here

 

 

Accessing the USAR RAP requires the following pre-access steps listed below and an active Army Reserve Network (ARNet) account before continuing. 

 

If you can already access your mail.mil email from your computer, you may already have PreAccess 1-4 complete, but still need to complete PreAccess 5.

 

Pre usage Steps
PreAccess 1:   Have a CAC Reader
PreAccess 2:   Install the DoD Certificates
PreAccess 3   (Windows 7 and below):  Use built in, or install ActivID 7.1.0.153
PreAccess 3   (Windows 8 / 8.1):  Use built in or ActivID 7.1.0.153
PreAccess 4   (Windows 10): Use built in or ActivID 7.1.0.153
PreAccess 5:   Internet Explorer Adjustments (including adding 'army.mil'
                        to compatibility view settings)
 

 

Installation Steps:

 

Go to this web address:

https://rasxtra.usar.army.mil

 

Select your Email certificate, click OK

Pick Email certificate

 

After entering 6-8 digit CAC PIN, click OK

Entter PIN

 

Read the USARC Alert, then select Accept 

USARC Alert message

 

Select the I agree with the Citrix license agreement (box), then click Install

Install Citrix

 

Click down arrow (next to Save) and select Save and Run

banner

 

Click Yes

UAC

 

Click Start

Welcome to citrix Receiver

 

Read the License Agreement, Click I accept the license agreement (box), then click Install

another license agreement

 

 It is now initializing and installing

Initializing

Installing Receiver

 

Click Allow

Web page wants to run

 

 

Click Finish

Installation Successfull

 

 

Return to https://rasxtra.usar.army.mil

USARC Alert

 

Click Allow

CitrixAlert

 

Click the AR Desktop icon

ARNetDesktop

 

Connecting to ARNet

Connecting

 

Select your Email certificate, click OK

Pick Email certificate

 

After entering 6-8 digit CAC PIN, click OK

Enter PIN

 

Click OK

Verify CAC

 

Read US DoD Warning Statement, Click OK

Read Warning

 

Click Sign-in options

Pick Sign in Option

 

Click either of the smart card chip icons

Selecing Smart Card

 

Look for the 10 digit number@mil certificate, then enter PIN

Look for ID cert

 

Waiting to login to the ARNet

Please Wait

 

You are logging into a virtual version of your ARNet desktop

 

 

More information:

You can use Outlook on this virtual desktop.  Please wait about 5 minutes after you log into the server before clicking it, or it will fail.

 

Do not save any files on this desktop, as they will get deleted.  Save files to your network drives.

 

If you have problems with the Army Reserve Remote Access Portal, contact the help desk

 

 

If you have questions or suggestions for this site, contact Michael J. Danberry

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Last Update or Review:  Sunday, 09 September 2018 19:37 hrs

 

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