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Common Access Card help for your

Personal Computer

 

 

 

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I have the ability to REMOTE to your Computer with the below programs [and your permission] to help you as if I were at your computer physically sitting with you.  These are the tools we can use IF you are interested. 

 

PLEASE check my hours of availability prior to downloading the programs below

 

MilitaryCAC uses several remote access programs:

 

Splashtop logo

https://sos.splashtop.com

The needed file will download automatically to your computer

You'll be prompted to Save or Run.  Once it is saved, double click it.

You may need to select Yes to allow the app to make changes to your device

Once it loads, you'll be presented with a 9 digit number you will provide to Michael

 

Alternate Splashtop (Use if above link is not working)

Windows mini log  apple mini log

 

 

 

 

 

Chrome Remote Desktop Image 

Remote Desktop. Google.com

 

Windows mini log

Windows Instructions

Remote Desktop using the Chrome Web browser on your computer

 

-Click the blue GET STARTED (button)

-You may be prompted to DOWNLOAD CHROME or CONTINUE ANYWAY (buttons)

-Click Remote Support

-Click the blue GENERATE CODE.  This is the number you will provide to Michael

-Once Michael types it onto his computer, select Share

 

 

apple mini log

Mac Instructions

Remote Desktop using the Chrome Web browser on your computer

 

-Click the blue GET STARTED (button)

-You may be prompted to DOWNLOAD CHROME or CONTINUE ANYWAY (buttons)

-Click Remote Support

-Click the bluish circle download arrow (lower right corner of screen)

-Click the blue Add to Chrome (button)

-Click the Add extension (button)

-Save the file somewhere on your computer

-Click ACCEPT & INSTALL (button)

-Click blue Yes (button)

-Double click the Chrome Remote Desktop Host.pkg object

-Click Continue

-Select Install

-Enter your computer password, then click Install Software

-Click GOT IT

-Click the blue GENERATE CODE.  This is the number you will provide to Michael

-Once Michael types it onto his computer, select Share

-Click Open System Preferences (button)

-Click the padlock, enter computer password, then check the box next to RemoteAssistanceHost

-Click the padlock again to lock it

-You may be prompted to grant access in a few different areas

 

 

 

QuickAssistImage 

Windows 10 & 11 users ONLY:

Search for Quick Assist and double click it

-In the Code from assistant box, enter the 6-digit code Michael provides you, then click Share screen

-Wait for Michael, then select Allow in the window that displays

 

 


If you would like to know more about these programs before you and I use them, check out these links:
Splashtop

Chrome Remote Desktop
Quick Assist

 
If you have questions or suggestions for this site, contact Michael J. Danberry

 

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Last Update or Review:  Saturday, 25 February 2023 10:09 hrs

 

The following domain names all resolve to the same website:  ChiefsCACSite.com, CommonAccessCard.us, CommonAccessCard.info, & ChiefGeek.us