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ersonal Computer

 

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WITH AKO SHUTTING DOWN ON 26 JUNE 2021, THERE IS NO WAY FOR ARMY USERS TO DOWNLOAD ACTIVCLIENT

 

If you are in the Army and the built in Smart card support found in Windows 10 does not work for you, and you now want to try installing ActivClient or need an update, please complete the form below.  Due to licensing, I can only provide to Army personnel.

 

Some Items to note BEFORE filling out the webform request below:

NOTICE:  If you have a "G+D FIPS 201 SCE 7.0" or "GEMALTO DLGX4 128Kv2" CAC please look on the CAC Readers page to verify compatibility.  Many readers will not read these CACs.  Some have driver updates, some have to be replaced.

NOTICE 2:  No one should need to "Activate their PIV certificate".  This is because all CACs issued after February 2018 have the PIV already active.  The max life of a CAC is 3 years.  So, February 2018 + 3 years is February 2021.  Meaning no CACs should exist that need their PIV activated.  If you still think you need to active it, I'll ask:  How have you been accessing https://web.mail.mil in teh past year?

 

 


COMPLETE THE BELOW FORM ONLY TO REQUEST ACTIVECLIENT / ACTIVID

For Windows Support Requests please go here

For Mac Support Requests please go here

For Chrome OS (Operating System) Support Requests please go here
For Linux Support Requests please go here

 
 

 

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Last Update or Review: Wednesday, 23 June 2021 09:11 hrs 

 

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