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HOW TO ACCESS THE

Remote Access Portal image

Via a Mac Computer

Note: Accessing the USAR RAP will keep your ARNet account active in between drills.  You do need to already have an ARNet account first.  If you don't, Army Reserve Soldiers can request one via:  https://aramp.usar.army.mil (You will need to know your AKO username and password).

 

Windows User go here

 

NOTICE: 

The RASXTRA website is experiencing an outage.  There is currently no determined time of restoration.

 

 

Accessing the USAR RAP requires the following pre-access steps listed below and an active Army Reserve Network (ARNet) account before continuing.  If you can already access your mail.mil email from your computer, then continue to step 1 below.

 

Pre Access

 

Follow CAC install guidance on the Mac Notes page

 

Once your Mac is CAC enabled you'll need to install the Citrix file to access the USAR RAP site:

If you have already gone through the install process, go here.

 

 https://rasxtra.usar.army.mil

 

Installation Steps:

 

You need to install the Citrix software and click the I agree box.

https://rasxtra.usar.army.mil

Citrix Install button image on Mac

When you click the Install button, it will take you to Citrix.com

The link you need to install is at:  http://receiver.citrix.com   Click on blue button titled:  Download Receiver for Mac

Download Receiver for Mac button image

It will now begin downloading to your downloads folder

Open your downloads folder by clicking the little down arrow

downloads arrow

or by clicking the downloads button next to your trash can in the dock

downloads folder via dock image

 

 

Double click the CitrixReceiver.dmg file

open downloads folder

 

Double click the box

Install Receiver

 

Select Continue

Welcome to the Citrix Receiver Installer image

 

Read SLA (Software License Agreement), then select Continue

SLA image

 

Now you have to agree to the terms of the SLA by clicking Agree

Agree to the SLA image

 

You'll now be informed that it will take 79.7 MB of space on your computer, select InstallSelect Install image

 

This window will pop up

Preparing for Installation image

 

Enter your computer's admin password, the select Install Software

Enter password to install softare image

 

You'll now see it installing files

Installing files image

 

Installation complete, click Close

Installation complete

 

I was prompted with 3 of these windows, Select Trust on all 3

Do you trust image

Once you Trust it 3 times, it will take you back to the Citrix page.  Close it and

go back to https://rasxtra.usar.army.mil

 

Now you get the change to Trust again, select Trust

Do you want to trust?

 

At this time, I was greeted with this message, this is good, because it tells us that An appropriate client is available on your computer.  However, it is not giving us the ability to use our CAC.  So, Quit all Safari web browsers, reopen one and to back to https://rasxtra.usar.army.mil

Log On

 

After I quit Safari, reopened it, went back to https://rasxtra.usar.army.mil, I was greeted with this message:

There are no authentication methods currently available image

 

Randy Farley informed MilitaryCAC on 31 March how he got it to work.

We needed to open Safari / Preferences

Safari preferences

 

Select the Advanced (gear), and click Show Develop menu in menu bar, then close the advanced menu

Show Develop menu in menu bar

 

 

Click the word Develop in the top bar of Safari, then User Agent / Internet Explorer 9.0

IE 9 mode on Mac 

.

new imageYou also need to adjust Java in your Safari web browsernew image

There is an additional step to utilize Safari for the Army Reserve Remote Access Portal.  The new security features in Safari prevent RAP from reading and writing to its configuration files without explicit permissions.

In order to grant the necessary permissions to web sites running RAP, you must edit Safari's security preferences.

El Capitan 10.11.x- From the "Safari" menu, choose "Preferences" and then go to the "Security" (tab).  Here, you will see a section titled "Internet plug-ins" with a button that says "Plug-in Settings..." .  When you click on the button, you will see an image similar to the one below:

Yosemite 10.10.x- From the "Safari" menu, choose "Preferences" and then go to the "Security" (tab).  Here, you will see a section titled "Internet plug-ins" with a button that says "Website settings..." .  When you click on the button, you will see an image similar to the one below:

Mavericks 10.9.x- From the "Safari" menu, choose "Preferences" and then go to the "Security" (tab).  Here, you will see a button that says "Manage website settings...".  When you click on the button, you will see an image similar to the one below:

Select Java 

ARNetJavaAdjustment

Locate the web site that uses RAP in the list (rasxtra.usar.army.mil). In the drop down box to the right of the web site address, choose "Run in Unsafe mode".  This gives RAP the permissions it needs to run properly.  DO NOT change this setting for web sites you do not explicitly trust.

Run in UnSafe Mode

Once you've selected Run in Unsafe Mode, select Trust

Prefs 

If you do not see the rasxtra.usar.army.mil web site in the list, you need to visit the site again and attempt to use RAP.  You should be able to change the settings now.

You are now ready to try it

 

Usage Steps:

https://rasxtra.usar.army.mil

 

Smart card should be shown in Logon type:  Click Log On

Logon using Smart Card

 

NOTE:  Remember to select your EMAIL certificate, NOT the ID or PIV certificates.

 

When it asks for your keychain password, enter your CAC PIN

Keychain Password 

 

 

Select AR Desktop

 

ARDesktop

 

 

 

Wait for your Smart Card to read, then select your name

Reading Smart Card

 

 

 

You'll be prompted to select your CAC certificate (just like when you log in at the Reserve Center)

SmartCardLogin image

 

 

The virtual server desktop will load eventually........., and you will have access to your organizations SharePoint and any other network shared drives or intranet websites, just like when at your Reserve unit.

 

Virtual Server desktop image

 

More information:

You can use Outlook on this virtual desktop.  Please wait about 5 minutes after you logged into the server before clicking it, or it will fail.

 

Do not save any files on this desktop, as they will get deleted.  Save files to your network drives.

 

If you have problems with the Army Reserve Remote Access Portal, contact their help desk

 

 

If you have questions or suggestions for this site, contact Michael J. Danberry

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Last Update or Review:  Monday, 20 June 2016 15:49 hrs

 

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