MilitaryCAC Forums
May 24, 2013, 04:43:19 *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: I'm sorry, if you really want to be a member to this forum email me:  http://militarycac.com/questions.htm  I'm getting between 25-50 request for SPAMMERS to join the forum EVERY day.  I spend more time deleting and creating rules to stop them.
 
   Home   Help Search Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Pure Edge Errors  (Read 8359 times)
0 Members and 1 Guest are viewing this topic.
CW3 Danberry
MilitaryCAC.com Web Helper
Administrator
Full Member
*****
Posts: 54


Your "Chief Computer Geek"


View Profile WWW
« on: June 01, 2008, 20:48:05 »

If you are getting errors with Pure Edge after installing Approve It 5.8.2  Example: Word Sign stays "grayed out."

This problem started only affecting Windows Vista users, but has now migrated over to Windows XP users as well.

You can upgrade to Approve It 6.1 https://militarycac.com/approveit.htm  or downgrade to 5.7.3 you can find more information at: https://militarycac.com/errors2.htm#SIGN_IS_GRAY
  

« Last Edit: December 28, 2009, 19:00:46 by CW3 Danberry » Logged

I want to help you successfully setup your CAC on your home computer.
willhesurvive
Newbie
*
Posts: 1


View Profile
« Reply #1 on: July 28, 2008, 21:45:09 »

Chief,

I was having problems digitally signing (sign box grey, didn't allow me to sign), so I installed all needed items, software etc. on my father's desktop and "bam" it worked, I could sign.  So I went back to my laptop and started uninstalling pureedge, reinstalling it, matter fact uninstalled all programs related to CAC and reinstalled, thinking I probably missed something and no dice!  still didn't work, so I started removing programs, unwanted items in my add/remove, somehow in my frenzy of frustration, my pureedge viewer 6.5 doesn't even work now, i've system restored some much now I'm chasing my tail, can't restore beyond the few days now, running out of options.  I'm normally pretty good on T/S, programs, etc, but this one got the best of me, now I have a pureedge program folder, but most are empty??  my add/remove, lists pureedge but doesn't allow me to uninstall, I try to reinstall but is says I have a previous version of PE 6.5 that has to be removed first....but I can't remove it, nor does it even open now....no forms or even the application ..

On leave, have OERs, NCOERs to sign, am way out of whack, just needed to sign....everything worked fine minus the signing, would killl to have it the way it was before, at least I could open forms....prior to all this ....a few weeks ago, when I opened PE, it would give me an error ...message, would try it a few times then it would open a form...anyhow, I am hosed bad now...any advice, what is going on with my laptop?  can't remove it, it doesn't open a form or even open as an app at all.....

Cpt Will
Logged
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.16 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!