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Common Access Card) help for your
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STEP 4:  ARMY ACTIVCLIENT 6.1 INSTALL PAGE (other agencies, look here)

Installation Steps

Step 1: Obtain a CAC Reader
Step 2: CAC Reader driver / Video
Step 3: DoD Certificates / Video
Step 4: ActivClient / Video
Step 4a: IE adjustments / Video
Log into a CAC enabled webpage now to test
Step 5: Lotus Forms Viewer / Video
Step 6: ApproveIt / Video

 

 

Download links are for Army personnel only  (Other Military branches, click here)

 

 

NOTE:  IF you are here because your ActivClient 6.2 does not work, please make sure you UNINSTALL 6.2 AND restart your computer before following these instructions. 

 

 

Don't forget the ActivClient 6.1 Update file

 

Windows XP, Vista & 7 (32 bit) users can download ActivClient 6.1 from:

https://ako.us.army.mil/suite/folder/24158042 

Click on zip file titled:  ActivClient 6_1 for CAC (30691.11 KB zip file) save to your desktop, then follow instructions below.

 

If you are unsure of which version of XP, Vista, or Windows 7 you have, look below:

 

Windows XP, Vista & 7 (64 bit) users can download ActivClient 6.1 from:

https://ako.us.army.mil/suite/folder/9010746 

Click on zip file titled:  ActivClient 6_1 for CAC x64 BN39 (31631.13 K  zip file) save to your desktop, then follow instructions below.

 

 

If you are unsure which version of Windows you have, here is how to find out:

 

Vista & 7: Right click Computer, Properties.  Look under the System section, System type: it will show either 32 or      64-bit Operating System. 
XP: Right click My Computer, Properties.  If it doesn't show 64-bit, you have a 32-bit Operating System. 

 

 

ACTIVCLIENT 6.1 INSTALLATION INSTRUCTIONS (for all versions of Windows):

Once downloaded, Right click the .zip file you just downloaded, Select Extract All, Next, It will now prompt you where to extract it.  The default choice will be the same folder you downloaded it at.  Select Next, (it will now extract your files into a new folder).  From inside the newly opened folder, Double click Start, Run, Install, Install / Upgrade Now, [It may "hang" for up to a few moments at this point],  Continue, Next, Select "I accept the terms...", Next, choose Typical, Next (on setup type), Install, (It might prompt you to close some of your open programs).  Uncheck the Show the readme file box (unless you want to read it). Hit Finish.  Restart your computer.

NOTE:  If you are having problems with the 64bit version of ActivClient where it seems to not do anything when you click Install...  Navigate to the Product folder and attempt the install using the ActivClient CAC 6.1 x64.msi file

YOU ARE FINISHED (IF YOU ONLY WANT TO BE ABLE TO LOGON TO AKO (or other DoD CAC enabled websites WITH YOUR CAC)). 

PROCEED TO STEP 5 - TO INSTALL LOTUS FORMS VIEWER

 

ACTIVCLIENT INSTALLATION PROBLEMS AND SOLUTIONS

How ActivClient works

 
PLEASE NOTE: The following Operating Systems are listed as NOT SUPPORTED by the ActivClient applications mentioned above: any x64-bit edition of Windows (other than the 64 bit version for Windows 64bit Vista that also works with 64 bit Windows 7), Windows ME, Windows NT 4, Windows XP Tablet PC Edition or any earlier versions of Microsoft Windows and non-Microsoft OS' such as Apple and Linux.

 

You may purchase ActivClient 6.2 (Works with Windows 7, Vista, & XP)

 

 If you have questions or suggestions for this site, contact Michael J. Danberry

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Last Update or Review:  Tuesday, 14 October 2014 17:36 hrs

 

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